I accidentally ordered the wrong shade of an eyeliner. Oliveyoung got back to me in a timely manner, and by that, I mean it took them less than two days to reply to my email (awesome, I know right). I was able to cancel my order and get a full refund, as well place another order with the information. I am very grateful for the global team’s help

This is my go-to site for most of my K-skin care products. Been using it for about 6 months now. The shipping is incredibly fast compared to other sites like Y*******. All of their products are legit, the prices are fantastic and if you keep an eye on the sales you can really strike some bargains.

For many other K-beauty sites I'm a bit wary of the authenticity of the products but with Olive Young, you know it's authentic because they are such a reputable country in Korea! My products were shipped around 4 days after purchase and arrived quickly, in perfect condition. I spent slightly over $60 (to meet the free shipping requirements) and didn't have to pay any UK customs. The coupons and sales they have also mean that you can get things for a very good price :)

Their shipping is insanely good - my order was placed near the end of the week and came on Monday all the way from Korea to the UK, with no customs! The security of the packaging was impressive. Their free shipping threshold is very good and with coupons and sales, the prices are really competitive especially with how vast their selection is and their bundle deals. Highly recommend.