TERMS & POLICIES
PRIVACY POLICY
To protect your personal information, CJ Olive Young Corporation(hereafter, ‘Olive Young’) complies with any applicable law such as 「the Personal Information Protection Act (PIPA)」 and 「the Act on Promotion of Information and communications Network Utilization and Information Protection」, General Data Protection Regulation(GDPR) etc.
Olive Young strives to prevent the leakage and damage of your personal information.
Article 1 (Purpose of Collecting and Processing Personal Information)
- 1. Olive Young collects only basic personal information necessary to provide its services, and seeks your consent when collecting additional information for services tailored to your tastes and interests.
If you are a registered user, not providing optional information will not restrict your use of services.
If you are not a registered user, you may refuse to give your consent, in which case you will not able to purchase items at Olive Young. - 2. Olive Young does not collect any sensitive personal information such as your race or ethnicity, religion and philosophical beliefs, country of origin, political opinions, criminal record, medical information, and sexual orientation.
Classification | Purposes | Details |
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Required | Customer management |
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Contract fulfilment and billing for your use of services |
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Optional | Marketing activities and development of new services |
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Use of other services |
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Other | Information collected/generated during use of services or business processing |
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Article 2 (Personal Information Olive Young Collects and Methods of Collection)
Olive Young collects the following personal information.
Classification | Methods | Collected/Processed Information |
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Required | When you register (at Olive Young online) |
Password, E-mail Address, Age Group, Name |
When you register as a B2B member (at Olive Young online) |
Password, E-mail Address, Age Group, Name, Contact person name, Company Mobile | |
When you purchase an item at Olive Young online |
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When you purchase as a guest |
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Optional | When you agree to the use of your information for marketing activities | Date of Birth, Gender |
When you submit a beauty profile | Skin Tone, Skin Type, Skin Concern, Hair Color, Hair Type, Hair Concern, Eye Color | |
Participate in Event(ex, Beauty Tester) | Name, Contact No., Address, E-mail Address | |
When you participate in an event on the SNS of Olive Young | SNS ID, SNS nickname, SNS profile image, Address, Contact No. | |
[For Olive Young members] When you agree to receive shopping or event information |
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[For guest] When you agree to receive newsletter | Email address, newsletter reception/opening record | |
When you agree to join OLIVE YOUNG Affiliate, Reward(Cash Out), participate Affiliate Exclusive event. |
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Other | Information collected/generated during use of services or business processing |
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(* Olive Young seeks your consent for optional information collected when you participate in an event, make an inquiry, and use specific services.)
Article 3 (Outsourcing of Personal Information Handling)
Olive Young outsources certain services to the following companies. In accordance with applicable laws, essential terms and conditions are stipulated in contract with the entrusted companies to safeguard your personal information
Company Name (Service Provider) | Entrusted Services |
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KCP (Reconsignment : DHL, ePost, QXPRESS INC) |
Collecting Shipping Information and Shipping Purchased Products & Giveaways for Events |
Transcosmos Korea | Customer Service Operation & Customer Consultation |
KR Partners | Payment Processing |
KSNET | Payment Processing |
CJ OLIVE NETWORKS, 3TOP | Building up and operating IT system |
Article 4 (Sharing Personal Information with Third Parties)
- 1. Olive Young processes your personal information only for the reasons specified on ‘Purpose of Collecting and Processing Personal Information’ and does not use the information or share with third parties for any other purpose.
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Viewing and Correcting Personal Information Company Name
(Service Provider)Purpose Sharing Information Sharing Period Paypal Application of Seller
Protection Policy by
Paypal- Name(First name, Last name)
- Detail Address, City, State/Province, Zip/Postal Code, Country,Purpose of Collecting and
Processing Personal
Information is fulfilled - 2. However, your personal information can be shared for the following reasons.
- 1) When you give your consent.
- 2) When it is necessary to proceed with payment for service provision.
- 3) When personal information is shared in an unidentifiable form for statistics, academic, and market research.
- 4) When it is required by any applicable law.
- 5) When it is required by investigating authorities for investigation in compliance with any applicable law.
Article 5 (Retention, Processing Period, and Disposal of Personal Information)
- 1. Once the purpose of collection is fulfilled, your personal information is immediately disposed of by Olive Young. However, if longer retention is required by any applicable law or you agree to extended retention and processing period of your information, the data is securely stored and used only for the intended purposes.
- 1) If longer retention and processing period are required by applicable laws (not limited to followings).
- - Record of Contracts and Subscription Withdrawal: 5 Years
- - Record of Payment and Provision of Goods: 5 Years
- - Record of Customer Complaint and Dispute Resolution: 3 Years
- - Date and Time of Visit: 3 Months (Excluding the date and time of your last visit to confirm the period of service)
- 2) To minimize any loss or damages from repetitious account withdrawal and re-registration and to enable you to reactivate your account as required, your data will be destroyed immediately after your account is withdrawn.
- 3) In compliance with Articles 39-6 of 「the Personal Information Protection Act」, the personal information of an account with no log in activity for more than one year is transferred to a separate database storage.
- - Service Usage History: Accumulated and Redeemed Reward Points, Sign-In
- - You are notified of the estimated date and the relevant personal information 30 days before data transfer and separate storage.
- - The disabled account is reactivated when you resume the use of services, redeem and accumulate reward points, and sign in into Olive Young online.
- 4) Valid commercial credit (such as reward points) is retained until it expires.
- 1) If longer retention and processing period are required by applicable laws (not limited to followings).
- 2. Your information is disposed of or deleted by the following methods depending on its form.
- 1) Personal information stored on paper is shredded or incinerated.
- 2) Electronically stored personal information is securely disposed of and is not retrievable.
Article 6 (Your Rights as a Registered User)
- 1. Registered customers can always view, revise, and request their personal information.
- 1) Personal Information Inquiry and Revision
Viewing and Correcting Personal Information Team: Digital Global Business Team Inquiry: Customer Service Center Via e-mail Via Olive Young online oycs.global@cj.net +82)2-6970-8666 - - Contact No., E-mail Address, Password: My Account > My Profile > Edit My Profile
- - Contact the customer service center or specified team above.
- 2) information which you can request Olive Young to provide.
- your personal information which Olive Young retains.
- status of your consents for collecting, processing and sharing your personal information.
- status of sharing your personal information with service provider and third parties - 3) When you make a request to correct erroneous information on your profile, the relevant personal information will not be used or provided until corrections are applied. In case incorrect information is provided to third parties, Olive Young will immediately notify them of the correct information and instruct them to apply to their services.
- 4) If you are a registered user, you may request Olive Young to provide or get access to your personal information, in which case Olive Young will reply your request within 10 days.
- 1) Personal Information Inquiry and Revision
- 2. You can always withdraw your consent to the Privacy Policy on collecting, processing, and sharing your personal information.
When you close your account, Olive Young will immediately take any necessary action such as prompt disposal of personal information.- - To close your account: Account > Edit My profile> Close Account or My Account > Deactivate Account > Close Account
- 3. Notwithstanding Articles 1 and 2 above, requests to view or correct your personal information cmay be restricted for the following reasons.
- 1) In case of threats to the life, rights, interests, or assets of you or a third party
- 2) In case of significant disruptions to the service providers
- 3) In case of breaches of applicable laws
- 4. Olive Young restricts membership and its service for children under 16 years of age.
- 5. Registered user can raise a complaint to the EU supervisory authority about the processing personal information of Olive Young.
Article 7 (Personal Information Manager and Team)
To protect your personal information and deal with any relevant issues, Olive Young has designated an officer in order to protect your personal information. Feel free to contact us with any inquiries regarding personal information. The officer will immediately and sincerely reply to your inquiries. For inquiries other than personal information, please contact oycs.global@cj.net
Position | Name | E-mail Address |
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CPO | Park JuneSung | dpo.oliveyoung@cj.net |
DPO | ||
Representative | Lee sangHoon | privacy.eu@cj.net |
Article 8 (Matters on the operation of automatic collection devices and opt-out thereof)
- 1. Automatic Cookie collection
Olive Young uses collected ‘cookies’ to provide a more personalized experience on the website.
Cookies are small text files sent to your browser by the web server you visit and stored in the hard disk of your device (such as your desktop, smartphone, tablet PC, etc.) when you use services on Olive Young’s website or mobile app. Cookies identify the device you are using but not you as an individual. Cookies expire when you close the browser or sign out. - The data collected by cookies can be used for the following purposes:
- 1) To analyze the frequency and time of your visits, figure out your interests and patterns of use, and target your visits and events you participate in
- 2) To track your most viewed items and provide services tailored to your interests for a more personalized experience on the website
- 3) To analyze customer behavior for service improvement initiatives
- You have a right to accept or disable cookies. You can accept all cookies, choose to be notified every time a cookie is issued, or disable all cookies.
- However, you may not be able to use and receive certain services when you disable cookies.
- 1) How to accept or disable cookies (Internet Explorer)
- Go to ‘Tools’ and select ‘Internet Options’ > Select the ‘Privacy’ tab > Click ‘Advanced’ > Control cookies
- 2) How to view installed cookies (Internet Explorer)
- Go to ‘Tools’ and select ‘Internet Options’ > Select the ‘General’ tab and click ‘Settings’ under ‘Browsing History’ > Click ‘View Files’
- 1) How to accept or disable cookies (Internet Explorer)
- 2. Weblogs analytics using Google Analytics
CJ Olive Young Corporation uses Google Analytics, a weblog analysis tool provided by Google, Inc. (“Google”). Weblog analysis refers to the analysis of the customer’s use of website services. Google processes the information on behalf of CJ Olive Young Corporation and analyzes your website usage. CJ Olive Young Corporation does not process any personally identifiable information in this process. If you do not want Google to process your data, you can opt out of this by downloading and installing add-ons for your web browser at tools.google.com/dlpage/gaoptout. - [How to opt out]
- - For Chrome: Click [Download Browser Add-on to block Google Analytics] > Click [Add to Chrome] > When pop-up window is displayed, click [Add Extension] > Click Done.
- - For IE (Internet Explorer): Click [Download Browser Add-on to block Google Analytics] > Click [Agree and Install] > Click [Run] or [Save] on the window displayed at the bottom >
- Click [Restart Later] or [Restart Now], as the changed setting will only be applied after restarting the browser > Upon clicking [Restart Now], the pop-up on how to use the add-on will appear. Then, click [Use] > Done.
- For more information on Google Analytics’ processing of information, please visit support.google.com/analytics/answer/6004245
- 3. Collection of advertising identifiers (ADIDs/IDFAs) when using mobile apps
CJ Olive Young Corporation may collect ADIDs/IDFAs. ADID/IDFAs are the advertisement identification values of any mobile app user that may be collected and measured to provide better personalized services or advertisements for users. [How to opt out] - For iOS: Go to Settings > Privacy > Advertising > Restrict Ads tracking - For Android: Go to Settings > Google (Google Settings) > Ads > Opt out Ads Customization
Article 9 (Measures to Protect Personal Information)
Olive Young establishes the following technical/organizational measures to ensure the security of your personal information and prevent the loss, leakage, theft, and damage of your personal information due to cyberattack.
- 1. Technical Measures
- - Your personal information is protected by your password. Important personal data and your password are encrypted before storage.
- - To prevent any damage from computer viruses and intrusion of personal information, vaccine programs are employed and updated on a regular basis.
- - Encryption algorithms are used to safely transfer your personal data over networks.
- - To prevent the leakage of your personal information due to cyberattack and to detect illegal intrusion, vulnerability assessments are conducted on a regular basis and intrusion detection systems are installed.
- 2. Organizational Measures
- - The number of individuals who deal with personal information is limited to a minimum extent and periodic trainings are provided to the relevant employees.
- - The authority to access personal data is provided in accordance to the procedures of the personal information processing system and is periodically examined and withdrawn if needed.
- - Internal procedures are established to conduct inspections on compliance with the Privacy Policy.
- - Olive Young manages and supervises the entrusted companies that process your personal data.
Article 10 (Report and Consultation of Intrusion of Personal Information)
You may be assisted by the following organizations in case you need to consult or report any violation of use of personal information.
KISA | Personal Information Dispute Mediation Committee | Cyber Crime Investigation, Supreme Prosecutors’ Office | National Police Agency Cyber Bureau |
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(+82) 118 privacy.kisa.or.kr |
1833-6972 www.kopico.go.kr |
(+82) 1301 www.spo.go.kr |
(+82) 182 ecrm.cyber.go.kr |
Article 11 (Notice and Changes to the Privacy Policy)
The privacy policy stated above may be revised in compliance with government policies, applicable laws, and due to the security system update., and we will put out a notification online of all changes such as the addition, removal, or amendment of privacy policy with the reasons
(Privacy Policy v.2.8 Published on Oct 27th, 2022)
Implementation Privacy Policy: Oct 27th, 2022
Privacy Policy (v3.4): Published on Oct 24th, 2024
Privacy Policy (v3.3): Published on Jul 17th, 2024
Privacy Policy (v3.2): Published on Jun 28th, 2024
Privacy Policy (v3.1): Published on Apr 1st, 2024
Privacy Policy (v3.0): Published on Dec 7th, 2023
Privacy Policy (v2.9): Published on Aug 25th, 2023
Privacy Policy (v2.7): Published on Dec 30th, 2021
Privacy Policy (v2.6): Published on Dec 30th, 2021
Privacy Policy (v2.5): Published on Nov 18th, 2021
Privacy Policy (v2.4): Published on Sep 16th, 2021
Privacy Policy (v2.3): Published on Apr 29th, 2021
Privacy Policy (v2.2): Published on Jan 15th, 2021
Privacy Policy (v2.1): Published on Jun 1st, 2020
Privacy Policy (v2.0): Published on Apr 1st, 2020
Privacy Policy (v1.1): Published on Feb 27th, 2020
Privacy Policy (v1.0): Published on Jun 10th, 2019