The following payment methods are accepted for online purchases at Olive Young.
- International credit cards
- Reward points
2. Payment Amount
- All of our products’ prices are in USD- Please be noted that the actual amount of payment may differ from the price indicated in your cart depending on:
1) The USD exchange rate of your bank
2) Special offers of particular products at the time of purchase
- We are unable to ship purchases over 0 due to customs clearance. Please place separate orders for your desired items if the total amount due exceeds USD 300.
3. Customs Duties
International shipments may be subject to import duties and customs fees, which are levied once the package reaches the country of destination. All related fees are the responsibility of the recipient.
Please be aware that any customs clearance-related charges are the responsibility of the customers, EVEN for free shipping promotion orders.
Customs policies vary widely by country. Please consult your local customs office directly to see if they do in fact apply duties to your imports. Not knowing your country's regulations can result in your order incurring high import duties, the delivery being delayed or even returned.
Due to complex and ever-changing customs policies we cannot guarantee the items you are ordering are permitted for import into your country. Therefore, it is crucial that you be aware of the customs laws in your country before placing an order. Please consult your customs office to see if you can import the items, and if any additional licenses or permits are needed.
1. Pending Shipment
Once payment is completed, your item(s) will be sent to our warehouse to be processed and packed for shipment. During this time, your order status will appear as "Pending Shipment". Please allow 1-2 business days for the order to be processed and prepared for shipment. On the “Pending Shipment” status, no changes and cancellations for your order can be made.
2. In Transit
Once the shipment for your order is dispatched, the order status will appear as "In Transit".
- Your order is delivered to your selected address.
- Please note that delivery may be delayed due to external factors such as customs clearance, import-related inspections, etc.
Your selected address can be changed only before payment is made. Please note before entering your address.
ㆍOrder Modifications and Cancellations
Modifications and cancellations can only be accepted before payment is made. Please review your order details thoroughly before placing your order.