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JENNYHOUSE Truffle Water Essence 200ml Special Set

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Basic Information
Product Name JENNYHOUSE Truffle Water Essence 200ml Special Set
Brand JENNYHOUSE
Product Code P000CGFU
Price USD 55.00 Email Restock Notification
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Product Details1

We continuously seek to provide the best description of our online products to all consumers around the world. However, governed by the relevant Korean law and regulatory guidance, word(s) or phrases such as “natural,” “organic,” “more radiant,” “immediately hydrates,” “high performance,” and “hypoallergenic,” are translations of approved Korean words or phrases that maybe used to describe a product or communicate with the general consumers in Korea. Therefore, depending on your location, your understanding of the descriptive words and phrases you see on our website may vary from our intended use.


[IDEAL FOR]
Tight and dull skin
Fighting skin-aging effects

[INGREDIENTS/MATERIAL]
Black Truffle Ferment: Moisturizes skin and improves elasticity
Bergamot Fruit Oil: Soothes skin irritation
Carrot Seed Oil: Has antioxidant properties that rejuvenate aging skin

[FEATURES]
Keeps the skin firm and supple, improving the appearance of fine lines and wrinkles
Moisturizes and revitalizes skin, giving it a healthy and smooth glow
Set also includes Truffle Firming Serum and Truffle Firming Cream



Product Description

Volume / Weight Truffle Water Essence 200ml + Truffle Firming Serum 10ml + Truffle Firming Cream 10ml
Ideal for For all skin types
Expiration Date 36 months from manufacture / 12 months after opening
How to Use At the first stage of your skincare routine after cleansing, dispense product on a cotton pad and apply on skin to deeply replenish moisture.
Manufacturer / Distributor Cosmax Co., Ltd. / Jennyhouse Cosmetics Co., Ltd.
Country of Manufacture South Korea
Ingredients [Truffle Water Essence 200ml]
Purified Water, Propanediol, Glycerin, 1,2-Hexanediol, Niacinamide, Chondrus Crispus Extract, Sugarcane Extract, Aureobasidium Pullulans Ferment, Tuber Melanosporum Extract, Orange Peel Oil, Citrus Aurantium Bergamia (Bergamot) Fruit Oil, Theobroma Cacao (Cocoa) Seed Extract, Boswellia Carterii Oil, Pelargonium Graveolens Flower Oil, Vetiveria Zizanoides Root Oil, Amyris Balsamifera Bark Oil, Melaleuca Alternifolia (Tea Tree) Leaf Oil, Carrot Seed Oil, Rose Oil, Methyl Gluceth-20, Choleth-24, Caprylyl Glycol, Ethylhexylglycerin, Butylene Glycol, Adenosine, Sodium Citrate, Citric Acid, Dextrin, Xanthan Gum, Disodium EDTA, Limonene, Linalool

[Truffle Firming Serum 10ml]
Purified Water, Glycerin, Butylene Glycol, Propanediol, Ethanol, Niacinamide, Pentylene Glycol, Aureobasidium Pullulans Ferment, Tuber Melanosporum Extract, Sodium Hyaluronate, Theobroma Cacao (Cocoa) Seed Extract, Orange Peel Oil, Citrus Aurantium Bergamia (Bergamot) Fruit Oil, Melia Azadirachta Flower Extract, Melia Azadirachta Leaf Extract, Turmeric Extract, Ocimum Sanctum Leaf Extract, Boswellia Carterii Oil, Pelargonium Graveolens Flower Oil, Vetiveria Zizanoides Root Oil, Amyris Balsamifera Bark Oil, Corallina Officinalis Extract, Melaleuca Alternifolia (Tea Tree) Leaf Oil, Carrot Seed Oil, Rose Oil, Tremella Fuciformis (Mushroom) Extract, Choleth-24, Caprylyl Glycol, Tromethamine, Hydroxyethylcellulose, Glyceryl Acrylate/Acrylic Acid Copolymer, Ethylhexylglycerin, 1,2-Hexanediol, Adenosine, Dextrin, Carbomer, Limonene, Linalool

[Truffle Firming Cream 10ml]
Purified Water, Glycerin, Butylene Glycol, Caprylic/Capric Triglycerides, Dicaprylyl Carbonate, Vinyl Dimethicone, Cetearyl Alcohol, Neopentyl Glycol Dicaprate, Niacinamide, Pentylene Glycol, Polyglyceryl-3 Methyl Glucose Distearate, Beeswax, 1,2-Hexanediol, Aureobasidium Pullulans Ferment, Tuber Melanosporum Extract, Orange Peel Oil, Citrus Aurantium Bergamia (Bergamot) Fruit Oil, Melia Azadirachta Flower Extract, Melia Azadirachta Leaf Extract, Boswellia Carterii Oil, Pelargonium Graveolens Flower Oil, Turmeric Extract, Ocimum Sanctum Leaf Extract, Theobroma Cacao (Cocoa) Seed Extract, Vetiveria Zizanoides Root Oil, Amyris Balsamifera Bark Oil, Corallina Officinalis Extract, Melaleuca Alternifolia (Tea Tree) Leaf Oil, Carrot Seed Oil, Tremella Fuciformis (Mushroom) Extract, Rose Oil, Diisostearyl Malate, Polymethylsilsesquioxane, Hydroxyethyl Acrylate/Sodium Acryloyldimethyl Taurate Copolymer, Caprylyl Glycol, Tromethamine, Sodium Acrylate/Sodium Acryloyldimethyl Taurate Copolymer, Sorbitan Isostearate, Polyisobutene, Adenosine, Dextrin, Caprylyl/Capryl Glucoside, Sorbitan Oleate, Ethylhexylglycerin, Carbomer, Disodium EDTA, Limonene, Linalool, Citronellol, Geraniol
MFDS Evaluation of Functional Cosmetics Completed
Cautions for Use 1. If you experience any symptoms such as redness, swelling, or itchiness during usage or from exposure to direct sunlight after usage, suspend use and consult a physician.
2. Do not use on wounds or any area of skin irritation.
3. Storage and handling
a. Keep out of reach of children.
b. Keep away from direct sunlight.
Quality Assurance Standard Compensation for defective products is provided according to Fair Trade Commission standards.
Customer Service +82-2-515-7115

Shipping Guide

Note for All Countries

For customs clearance purposes, we request that you divide your orders for purchases that exceed USD 300.

Please note that if the delivery failed due to any reason including insufficient address, missing post code, and insufficient recipient information, we will contact you for checking but if there's no response within the time limit, parcel may be returned or discarded. If parcel is discarded or returned due to customer's fault, refund cannot be made. Please doublecheck your delivery information before checkout and take calls from shipping company for checking.

For claims on returned parcel due to insufficient address, unclaimed by addressee and etc., can be checked only for delivery made within 2 months.

Due to the issue regarding COVID-19, there has been delay or temporary stop of shipment from some countries. Read more

Notice regarding customs tax from the shipping company may or may not be sent to the recipient, so not getting a notice cannot be regarded as a reason to get refund for returned parcel.

Please keep following up with the tracking update and if customs clearance gets delayed, please contact local customs as soon as possible and claim the parcel.

Shipping Options
Shipping Option Region Delivery Time
Fastbox Standard DHL USA(free shipping from USD 60) Approx. 7
Fastbox Premium DHL Australia/New Zealand (free shipping from USD 80) Approx. 10-12
Fastbox Mail EMS Others(free shipping from USD 60) Approx. 14-21 day

For US address, we are unable to ship to the following addresses: P.O. Box, APO, FPO, DPO.

Actual shipping fee that includes packaging and products may differ from estimate.

Shipping Fees

Free shipping for orders with total purchase amount USD 60 and over.

Shipping Process
  1. 1. Add item(s) to your cart.
  2. 2. Select desired item(s) and place order. Once payment is completed, the order status will appear as “Pending Shipment.”
  3. 3. Pending Shipment Please allow 1- 2 business days for the order to be processed and prepared for shipment. Packages are not shipped from our distribution centers on weekends or Korea holidays.
  4. 4. In Transit You will be able to check the tracking number and information on the My Orders page.
  5. 5. Delivery Door-to-door courier service is available for EMS or DHL. DHL is delivered without signature confirmation. In the event the recipient is absent, the package will be dropped in the recipient’s mailbox. The postal service does not claim any responsibility for missing packages after delivery.
Check Your Order Status

When your order is ready to be shipped, you will receive a shipping confirmation e-mail. This e-mail will contain shipping details, your tracking number, and links to the selected courier website. To track an order at OliveYoung.com, go to My Account. You will need to sign in to access your account information.

Track Your Order

Fastbox Tracking : Click here

Duties and taxes for International Purchasing

The recipient of an international shipment may be subject to customs duties, which are levied once the shipment reaches the recipient's country. Additional charges for import clearance must be fulfilled by the recipient; Olive Young has no control over these charges, nor can Olive Young predict what they may be. Customs policies vary widely; you should contact your local customs office for more information.

Email Restock Notification

If the product you want is out of stock, we have an Email Restock Notification that lets us notify you when the product is back in stock. You can visit the product page and apply for Email Restock Notification.

Out-of-Stock Items

If an item in your order is out of stock after payment, you will receive notification via email. If you would like to be notified when the item is back in stock, please visit the product page and sign up for Email Restock Notification.

Customer Service

Contact our customer service for more information.

Customer Service Hours: Mon-Fri 09:00-18:00 (GMT+9)

E-mail: oycs@oliveyoung.com

Phone: +1-800-523-6115

Exchanges/Refunds

Damaged or Wrong Items
  • Please prepare the following information before you make a request to our customer service.
    Order Number / Pictures of Opened Package / Pictures of Damaged / Wrong Items / Pictures of Damaged Parts
  • Please contact our customer service within 7 days after receiving your package.
  • Once the examination is completed by the relevant team, the item(s) will be reshipped.
  • All shipping fees for exchanges/refunds of damaged or wrong items will be borne by OLIVE YOUNG.
Missing Items
  • Please prepare the following information before you make a request to our customer service.
    Order Number / Pictures of Opened Package / Pictures of Damaged / Wrong Items / Pictures of Damaged Parts
  • If any of your items is missing, please contact our customer service within 7 days after receiving your package.
  • All costs incurred as a result of the reshipment will be borne by OLIVE YOUNG.
  • Once your request for the missing item is accepted, we will immediately send the correct item to your address.
Returned Items
  • Unclaimed packages, returned to OLIVE YOUNG due to absence of addressee/wrong or insufficient address, will not be refunded.
  • Please double check your zip codes and detail addresses before the checkout.
  • For claims on returned parcel due to insufficient address, unclaimed by addressee and etc., can be checked only for delivery made within 2 months.
Ineligible Products for Exchanges/Refunds
The following are not eligible for returns/exchanges:
Change of mind
Any item reported after 7 days from the date of receipt
Any item that shows any signs of usage
Any item that has been damaged intentionally
Any item returned without any previous notice or in spite of the return request denied by our customer service



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