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Isntree Hyaluronic Acid Toner 400ml 1+1 Special Set

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Basic Information
Product Name Isntree Hyaluronic Acid Toner 400ml 1+1 Special Set
Brand Isntree
Product Code P000CEZJ
Price USD 32.00
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Product Details1

We continuously seek to provide the best description of our online products to all consumers around the world. However, governed by the relevant Korean law and regulatory guidance, word(s) or phrases such as “natural,” “organic,” “more radiant,” “immediately hydrates,” “high performance,” and “hypoallergenic,” are translations of approved Korean words or phrases that maybe used to describe a product or communicate with the general consumers in Korea. Therefore, depending on your location, your understanding of the descriptive words and phrases you see on our website may vary from our intended use.

Product Description

Skin Type Those who have combination-to-oily skin that becomes dehydrated
Those who want to deliver rich moisture to the skin every day
Those who need a product that moisturizes the skin from inside out
Those who need a toner that delivers moisture while reducing excess oil production
IngredientsSpiked with patented ingredient PhytoOligo to absorb and lock in moisture
A watery formula made to minimize the slippery texture unique to hyaluronic acid
Features tri-molecular hyaluronic acid and PhytoOligo to quickly hydrate skin
Features A moisturizing toner that contains highly concentrated tri-molecular hyaluronic acid to rapidly deliver moisture into skin
A dewy formula that never feels sticky
Dermatologically tested for skin irritation (certified hypoallergenic)



PRODUCT DETAILS
PRODUCT DETAILS
Size/Weight [Product] Hyaluronic Acid 400ml 1 + 1
Ideal for For all skin types
Expiration Date 6 months after opening
How to Use After cleansing the face, dispense a small amount on a cotton pad or the palm of your hand, then lightly pat all over the face until fully absorbed.
Manufacturer/Distributer Ezekiel Cosmetics Co., Ltd. / Isntree Co., Ltd.
Country of Origin South Korea
Ingredients Water,Propanediol,1,2-Hexanediol,Sodium Hyaluronate,Trehalose,Sodium PCA,Glycerin,Hyaluronic Acid,Aloe Barbadensis Leaf Extract,Althaea Rosea Root Extract,Betula Alba Juice,Portulaca Oleracea Extract,Hydrolyzed Sodium Hyaluronate,Beta-Glucan,Panthenol,Pentylene Glycol,Caprylyl Glycol,Butylene Glycol
MFDS Functional cosmetics evaluation needed Not applicable
Cautions 1) If you experience any symptoms such as redness, swelling, or itchiness during usage or from exposure to direct sunlight after usage, suspend use and consult a physician.
2) Do not use on wounds or other areas of skin irritation.
3) Storage and handling
a) Keep out of reach of children.
b) Keep away from direct sunlight.
Quality Assurance Standard Compensation for defective products is provided according to Fair Trade Commission standards.
Customer Service +82-32-328-0005

Shipping Guide

Note for All Countries

For customs clearance purposes, we request that you divide your orders for purchases that exceed USD 300.

Please note that if the delivery failed due to any reason including insufficient address, missing post code, and insufficient recipient information, we will contact you for checking but if there's no response within the time limit, parcel may be returned or discarded. If parcel is discarded or returned due to customer's fault, refund cannot be made. Please doublecheck your delivery information before checkout and take calls from shipping company for checking.

For claims on returned parcel due to insufficient address, unclaimed by addressee and etc., can be checked only for delivery made within 2 months.

Due to the issue regarding COVID-19, there has been delay or temporary stop of shipment from some countries. Read more

Shipping Options
Shipping Option Region Delivery Time
Fastbox Standard DHL USA Approx. 7
Fastbox Premium DHL Australia Approx. 10
Fastbox Mail EMS Others Approx. 14-21 day

For US address, we are unable to ship to the following addresses: P.O. Box, APO, FPO, DPO.

Actual shipping fee that includes packaging and products may differ from estimate.

Shipping Fees

Free shipping for orders with total purchase amount USD 60 and over.

Shipping Process
  1. 1. Add item(s) to your cart.
  2. 2. Select desired item(s) and place order. Once payment is completed, the order status will appear as “Pending Shipment.”
  3. 3. Pending Shipment Please allow 1- 2 business days for the order to be processed and prepared for shipment. Packages are not shipped from our distribution centers on weekends or Korea holidays.
  4. 4. In Transit You will be able to check the tracking number and information on the My Orders page.
  5. 5. Delivery Door-to-door courier service is available for EMS or DHL. DHL is delivered without signature confirmation. In the event the recipient is absent, the package will be dropped in the recipient’s mailbox. The postal service does not claim any responsibility for missing packages after delivery.
Check Your Order Status

When your order is ready to be shipped, you will receive a shipping confirmation e-mail. This e-mail will contain shipping details, your tracking number, and links to the selected courier website. To track an order at OliveYoung.com, go to My Account. You will need to sign in to access your account information.

Track Your Order

Fastbox Tracking : Click here

Duties and taxes for International Purchasing

The recipient of an international shipment may be subject to customs duties, which are levied once the shipment reaches the recipient's country. Additional charges for import clearance must be fulfilled by the recipient; Olive Young has no control over these charges, nor can Olive Young predict what they may be. Customs policies vary widely; you should contact your local customs office for more information.

Email Restock Notification

If the product you want is out of stock, we have an Email Restock Notification that lets us notify you when the product is back in stock. You can visit the product page and apply for Email Restock Notification.

Out-of-Stock Items

If an item in your order is out of stock after payment, you will receive notification via email. If you would like to be notified when the item is back in stock, please visit the product page and sign up for Email Restock Notification.

Customer Service

Contact our customer service for more information.

Customer Service Hours: Mon-Fri 09:00-18:00 (GMT+9)

E-mail: oycs@oliveyoung.com

Phone: +1-800-523-6115

Exchanges/Refunds

Damaged or Wrong Items
  • Please prepare the following information before you make a request to our customer service.
    Order Number / Pictures of Opened Package / Pictures of Damaged / Wrong Items / Pictures of Damaged Parts
  • Please contact our customer service within 7 days after receiving your package.
  • Once the examination is completed by the relevant team, the item(s) will be reshipped.
  • All shipping fees for exchanges/refunds of damaged or wrong items will be borne by OLIVE YOUNG.
Missing Items
  • Please prepare the following information before you make a request to our customer service.
    Order Number / Pictures of Opened Package / Pictures of Damaged / Wrong Items / Pictures of Damaged Parts
  • If any of your items is missing, please contact our customer service within 7 days after receiving your package.
  • All costs incurred as a result of the reshipment will be borne by OLIVE YOUNG.
  • Once your request for the missing item is accepted, we will immediately send the correct item to your address.
Returned Items
  • Unclaimed packages, returned to OLIVE YOUNG due to absence of addressee/wrong or insufficient address, will not be refunded.
  • Please double check your zip codes and detail addresses before the checkout.
  • For claims on returned parcel due to insufficient address, unclaimed by addressee and etc., can be checked only for delivery made within 2 months.
Ineligible Products for Exchanges/Refunds
The following are not eligible for returns/exchanges:
Change of mind
Any item reported after 7 days from the date of receipt
Any item that shows any signs of usage
Any item that has been damaged intentionally
Any item returned without any previous notice or in spite of the return request denied by our customer service



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