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ILLIYOON Ceramide Ato Lotion 528ml

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Basic Information
Product Name	ILLIYOON Ceramide Ato Lotion 528ml
Brand	ILLIYOON
Product Code	P000BBIY
Price	USD 35.00
Discount validity period	Promotion starts in 2 day(s) 06 hour(s)17 minute(s). (USD 15.70 discount)2020-11-30 00:00 ~ 2020-12-31 00:00

Promotion starts in 2 day(s) 06 hour(s)17 minute(s). (USD 15.70 discount)2020-11-30 00:00 ~ 2020-12-31 00:00

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Name	Quantity	Price
ILLIYOON Ceramide Ato Lotion 528ml	quantity	35 ( )

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Product Details1

We continuously seek to provide the best description of our online products to all consumers around the world. However, governed by the relevant Korean law and regulatory guidance, word(s) or phrases such as “natural,” “organic,” “more radiant,” “immediately hydrates,” “high performance,” and “hypoallergenic,” are translations of approved Korean words or phrases that maybe used to describe a product or communicate with the general consumers in Korea. Therefore, depending on your location, your understanding of the descriptive words and phrases you see on our website may vary from our intended use.

Product Description

Skin Type	For sensitive skin Recommended for those who need to enhance their skin barrier
Ingredients	It contains the lactobacillus/soybean ferment extract, which is native to South Korea and effective in reducing skin irritation, and enhances your skin barrier to keep it healthy gradually. It contains Ceramide Skin ComplexTM, a type of ceramide capsule exclusively developed by AmorePacific Corporation, which successfully delivers active ingredients and helps your skin absorb them.
Feature	It is so hydrating and soothing that it calms your sensitive skin. Known for its fast-absorbing, non-sticky texture Free of eight chemical compounds (paraben, animal derivatives, mineral oil, pigment, fragrance, PEG sulfate, triethanolamine, and imidazolidinyl urea)

PRODCUT DETAILS

Country of Origin: Republic of Korea

Size/Weight: 528 ml

Ideal for: Sensitive skin, All skin types

Expiration Date: 36 months after the production date and 12 months after opening

How to Use: Gently apply the product to the dry parts of your body after taking a shower.

Manufacturer/Distributer: AMOREPACIFIC CORPORATION

Ingredients: Purified Water, Glycerin, Butylene Glycol, Shea Butter, Cyclopentasiloxane, Biosaccharide Gum-1, Hydrogenated Poly (C6-14 Olefin), Clohexasiloxane, Lactobacillus/Soybean Ferment Extract, Panax Ginseng Root Extract, Perilla Frutescens Sprout Extract, Magnolia Kobus Flower Extract, Hydroxypropyl Bispalmitamide MEA (Ceramide PC-104 32.75ppm), Mannitol, C12-20 Alkyl Glucoside, C14-22 Alcohol, Glyceryl Stearate, Glyceryl Caprylate, Dimethicone, Diisostearyl Malate, Lauric Acid, Myristic Acid, Behenyl Alcohol, Cetyl Ethylhexanoate, Stearic Acid, Silica, Arachidyl Glucoside, Arachidyl Alcohol, Acrylates/Ammonium Methacrylate Copolymer, Ethylhexylglycerin, Cholesterol, Palmitic Acid, Propanediol, Hydroxyethyl Acrylate/Sodium Acryloyldimethyl Taurate Copolymer, Disodium EDTA

MFDS Functional cosmetics evaluation needed: N

Cautions: - If you have symptoms such as red spots, swelling, itching, and irritation on the skin during use, consult a dermatologist.
- Do not use the product on sensitive or problematic areas of your skin such as open wounds and dermatitis.
- Keep the product out of reach of infants or children without exposing it to direct sunlight.
1. Immediately stop using the product and consult a dermatologist to avoid further damage to your skin if you develop the following symptoms:
A) Symptoms such as red spots, swollen, itching, and irritation on the skin during use
B) Abovementioned symptoms caused by direct sunlight on the applied skin part
2. Do not use the product on sensitive or problematic areas of your skin such as open wounds, eczema, and dermatitis.
Storage and Handling Precautions
A) Keep the lid on the product after use.
B) Keep your product out of reach of infants or children.
C) Avoid storing your product at high or low temperatures or in the direct sunlight.

Quality Assurance Standard: If you purchase a defective product, you may be entitled to compensation in compliance with the Korea Fair Trade Commission’s regulations.

Customer Service: 080 023 5454

Shipping Guide

Note for All Countries

For customs clearance purposes, we request that you divide your orders for purchases that exceed USD 300.

Please note that if the delivery failed due to any reason including insufficient address, missing post code, and insufficient recipient information, we will contact you for checking but if there's no response within the time limit, parcel may be returned or discarded. If parcel is discarded or returned due to customer's fault, refund cannot be made. Please doublecheck your delivery information before checkout and take calls from shipping company for checking.

For claims on returned parcel due to insufficient address, unclaimed by addressee and etc., can be checked only for delivery made within 2 months.

Due to the issue regarding COVID-19, there has been delay or temporary stop of shipment from some countries. Read more

Notice regarding customs tax from the shipping company may or may not be sent to the recipient, so not getting a notice cannot be regarded as a reason to get refund for returned parcel.

Please keep following up with the tracking update and if customs clearance gets delayed, please contact local customs as soon as possible and claim the parcel.

Shipping Options

Shipping Option		Region	Delivery Time
Fastbox Standard	DHL	USA	Approx. 7
Fastbox Premium	DHL	Australia	Approx. 10
Fastbox Mail	EMS	Others	Approx. 14-21 day

For US address, we are unable to ship to the following addresses: P.O. Box, APO, FPO, DPO.

Actual shipping fee that includes packaging and products may differ from estimate.

Shipping Fees: Free shipping for orders with total purchase amount USD 60 and over.

Shipping Process

1. Add item(s) to your cart.
2. Select desired item(s) and place order. Once payment is completed, the order status will appear as “Pending Shipment.”
3. Pending Shipment Please allow 1- 2 business days for the order to be processed and prepared for shipment. Packages are not shipped from our distribution centers on weekends or Korea holidays.
4. In Transit You will be able to check the tracking number and information on the My Orders page.
5. Delivery Door-to-door courier service is available for EMS or DHL. DHL is delivered without signature confirmation. In the event the recipient is absent, the package will be dropped in the recipient’s mailbox. The postal service does not claim any responsibility for missing packages after delivery.

Check Your Order Status: When your order is ready to be shipped, you will receive a shipping confirmation e-mail. This e-mail will contain shipping details, your tracking number, and links to the selected courier website. To track an order at OliveYoung.com, go to My Account. You will need to sign in to access your account information.

Track Your Order: Fastbox Tracking : Click here

Duties and taxes for International Purchasing: The recipient of an international shipment may be subject to customs duties, which are levied once the shipment reaches the recipient's country. Additional charges for import clearance must be fulfilled by the recipient; Olive Young has no control over these charges, nor can Olive Young predict what they may be. Customs policies vary widely; you should contact your local customs office for more information.

Email Restock Notification: If the product you want is out of stock, we have an Email Restock Notification that lets us notify you when the product is back in stock. You can visit the product page and apply for Email Restock Notification.

Out-of-Stock Items: If an item in your order is out of stock after payment, you will receive notification via email. If you would like to be notified when the item is back in stock, please visit the product page and sign up for Email Restock Notification.

Customer Service

Contact our customer service for more information.

Customer Service Hours: Mon-Fri 09:00-18:00 (GMT+9)

E-mail: oycs@oliveyoung.com

Phone: +1-800-523-6115

Exchanges/Refunds

Damaged or Wrong Items

Please prepare the following information before you make a request to our customer service.
Order Number / Pictures of Opened Package / Pictures of Damaged / Wrong Items / Pictures of Damaged Parts
Please contact our customer service within 7 days after receiving your package.
Once the examination is completed by the relevant team, the item(s) will be reshipped.
All shipping fees for exchanges/refunds of damaged or wrong items will be borne by OLIVE YOUNG.

Missing Items

Please prepare the following information before you make a request to our customer service.
Order Number / Pictures of Opened Package / Pictures of Damaged / Wrong Items / Pictures of Damaged Parts
If any of your items is missing, please contact our customer service within 7 days after receiving your package.
All costs incurred as a result of the reshipment will be borne by OLIVE YOUNG.
Once your request for the missing item is accepted, we will immediately send the correct item to your address.

Returned Items

Unclaimed packages, returned to OLIVE YOUNG due to absence of addressee/wrong or insufficient address, will not be refunded.
Please double check your zip codes and detail addresses before the checkout.
For claims on returned parcel due to insufficient address, unclaimed by addressee and etc., can be checked only for delivery made within 2 months.

Ineligible Products for Exchanges/Refunds

The following are not eligible for returns/exchanges:: Change of mind; Any item reported after 7 days from the date of receipt; Any item that shows any signs of usage; Any item that has been damaged intentionally; Any item returned without any previous notice or in spite of the return request denied by our customer service

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