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DR.IASO Complete Moisturizer EX 140ml

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Basic Information
Product Name DR.IASO Complete Moisturizer EX 140ml
Brand IASO
Product Code P000BGHQ
Price USD 17.00
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Product Details1

We continuously seek to provide the best description of our online products to all consumers around the world. However, governed by the relevant Korean law and regulatory guidance, word(s) or phrases such as “natural,” “organic,” “more radiant,” “immediately hydrates,” “high performance,” and “hypoallergenic,” are translations of approved Korean words or phrases that maybe used to describe a product or communicate with the general consumers in Korea. Therefore, depending on your location, your understanding of the descriptive words and phrases you see on our website may vary from our intended use.

Product Description

Skin Type

- Those who need hydration and vitamin care

- Damaged, sensitive skin

Ingredients

- Hyaluronic acid, ceramide, vitamins B3, B5, and E quickly bring hydration into the skin, while Centella asiatica extract helps soothe damaged skin.

Feature - A quick and deep hydration
- Strengthens skin barrier
- Vitamin radiance


PRODCUT DETAILS
Country of Origin
Republic of Korea
Size/Weight
140 mL
Ideal for
All skin types
Expiration Date
30 months from the date of manufacture, 12 months after opening
How to Use
Apply a moderate amount of this product to your face, and gently pat for absorption.
Manufacturer/Distributer
Kolmar Korea / IASO
Ingredients
WATER, DIMETHICONE, HYDROGENATED POLY(C6-14 OLEFIN), BUTYLENE GLYCOL, POLYSORBATE 20, PANTHENOL, DIETHOXYETHYL SUCCINATE, CYCLOPENTASILOXANE, PPG-3 BENZYL ETHER MYRISTATE, CENTELLA ASIATICA EXTRACT, FICUS CARICA (FIG) FRUIT EXTRACT, CITRUS GRANDIS (GRAPEFRUIT) PEEL EXTRACT, PORTULACA OLERACEA EXTRACT, PUERARIA THUNBERGIANA ROOT EXTRACT, GLYCYRRHIZA GLABRA (LICORICE) ROOT EXTRACT, PAEONIA LACTIFLORA ROOT EXTRACT, CNIDIUM OFFICINALE ROOT EXTRACT, ULMUS DAVIDIANA ROOT EXTRACT, AMARANTHUS CAUDATUS SEED EXTRACT, HYDROGENATED LECITHIN, SODIUM HYALURONATE, SOLUBLE COLLAGEN, ALOE BARBADENSIS LEAF JUICE, ARGANIA SPINOSA KERNEL OIL, HYDROXYETHYL ACRYLATE/SODIUM ACRYLOYLDIMETHYL TAURATE COPOLYMER, SQUALANE, AMMONIUM ACRYLOYLDIMETHYLTAURATE/VP COPOLYMER, NIACINAMIDE, TOCOPHERYL ACETATE, XANTHAN GUM, DISODIUM EDTA, TRIETHANOLAMINE, POLYQUATERNIUM-51, GLYCERIN, CHOLESTEROL, CERAMIDE NP, TROMETHAMINE, RAFFINOSE, TOCOPHERYL LINOLEATE, POLYSORBATE 60, FRAGRANCE, BENZYL BENZOATE, LINALOOL, BUTYLPHENYL METHYLPROPIONAL, CITRONELLOL, 1,2-HEXANEDIOL, PHENOXYETHANOL, PENTYLENE GLYCOL, ETHYLHEXYLGLYCERIN
MFDS Functional cosmetics evaluation needed
N
Cautions
(Cautions for Use)
1. If you have symptoms such as red spots, swelling, or itchiness during or after use or when exposed to sunlight, immediately stop application, and consult with a doctor.
2. Do not use on wounded areas.
3. Cautions for storage and handling  A) Keep out of reach of children. B) Avoid direct exposure to sunlight.
Defective products will be exchanged or compensated according to the consumer dispute resolution standard announced by the Fair Trade Commission.
(Cautions for keeping and handling)
1. Make sure to close the cap after use.
2. Keep out of reach of children.
3. Keep at moderate temperature (not too hot or cold, and away from sunlight).
Quality Assurance Standard
1. You have the right to withdraw from this contract within 14 days from the date of receipt of the item. 2. If the item is damaged by opening the package, it cannot be exchanged or returned. 3. Exchange or return because of a customer’s change of mind will be charged with a shipping cost. (Except for item defect or delivery error) 4. Some products are subject to price changes because of the release of new models, fluctuations in raw material prices, and others. 5. If the product value is compromised because of damage or loss of the package, return or exchange of the item may not be allowed. 6. For some special items, exchange or return because of a customer’s change of mind may not be allowed, except for item defect or delivery error. 7. In case of return or refund, you are required to return the gift offered (should not be damaged), and point saving or a coupon offered for the order will be claimed, if any. For cosmetics, if they are not used and in condition for resale, exchange or refund can be made within the period of notice mentioned above. (Round-trip shipping cost will be charged.) However, a simple change of your mind, for example, if you do not like the shade or fragrance of the product, the product is not effective for you or does not meet your expectations, and so on, is not accepted as a good justification for exchange or refund. *For exchange or refund because of a product defect or skin irritation, refer to the following.
Customer Service
+82-80-695-2510 (toll-free) Working Hours 09:00~12:00, 13:00~18:00 (closed on weekends, holidays)

Shipping Guide

Note for All Countries

For customs clearance purposes, we request that you divide your orders for purchases that exceed USD 300.

Please note that if the delivery failed due to any reason including insufficient address, missing post code, and insufficient recipient information, we will contact you for checking but if there's no response within the time limit, parcel may be returned or discarded. If parcel is discarded or returned due to customer's fault, refund cannot be made. Please doublecheck your delivery information before checkout and take calls from shipping company for checking.

For claims on returned parcel due to insufficient address, unclaimed by addressee and etc., can be checked only for delivery made within 2 months.

Due to the issue regarding COVID-19, there has been delay or temporary stop of shipment from some countries. Read more

Shipping Options
Shipping Option Region Delivery Time
Fastbox Standard DHL USA Approx. 7
Fastbox Premium DHL Australia Approx. 10
Fastbox Mail EMS Others Approx. 14-21 day

For US address, we are unable to ship to the following addresses: P.O. Box, APO, FPO, DPO.

Actual shipping fee that includes packaging and products may differ from estimate.

Shipping Fees

Free shipping for orders with total purchase amount USD 60 and over.

Shipping Process
  1. 1. Add item(s) to your cart.
  2. 2. Select desired item(s) and place order. Once payment is completed, the order status will appear as “Pending Shipment.”
  3. 3. Pending Shipment Please allow 1- 2 business days for the order to be processed and prepared for shipment. Packages are not shipped from our distribution centers on weekends or Korea holidays.
  4. 4. In Transit You will be able to check the tracking number and information on the My Orders page.
  5. 5. Delivery Door-to-door courier service is available for EMS or DHL. DHL is delivered without signature confirmation. In the event the recipient is absent, the package will be dropped in the recipient’s mailbox. The postal service does not claim any responsibility for missing packages after delivery.
Check Your Order Status

When your order is ready to be shipped, you will receive a shipping confirmation e-mail. This e-mail will contain shipping details, your tracking number, and links to the selected courier website. To track an order at OliveYoung.com, go to My Account. You will need to sign in to access your account information.

Track Your Order

Fastbox Tracking : Click here

Duties and taxes for International Purchasing

The recipient of an international shipment may be subject to customs duties, which are levied once the shipment reaches the recipient's country. Additional charges for import clearance must be fulfilled by the recipient; Olive Young has no control over these charges, nor can Olive Young predict what they may be. Customs policies vary widely; you should contact your local customs office for more information.

Email Restock Notification

If the product you want is out of stock, we have an Email Restock Notification that lets us notify you when the product is back in stock. You can visit the product page and apply for Email Restock Notification.

Out-of-Stock Items

If an item in your order is out of stock after payment, you will receive notification via email. If you would like to be notified when the item is back in stock, please visit the product page and sign up for Email Restock Notification.

Customer Service

Contact our customer service for more information.

Customer Service Hours: Mon-Fri 09:00-18:00 (GMT+9)

E-mail: oycs@oliveyoung.com

Phone: +1-800-523-6115

Exchanges/Refunds

Damaged or Wrong Items
  • Please prepare the following information before you make a request to our customer service.
    Order Number / Pictures of Opened Package / Pictures of Damaged / Wrong Items / Pictures of Damaged Parts
  • Please contact our customer service within 7 days after receiving your package.
  • Once the examination is completed by the relevant team, the item(s) will be reshipped.
  • All shipping fees for exchanges/refunds of damaged or wrong items will be borne by OLIVE YOUNG.
Missing Items
  • Please prepare the following information before you make a request to our customer service.
    Order Number / Pictures of Opened Package / Pictures of Damaged / Wrong Items / Pictures of Damaged Parts
  • If any of your items is missing, please contact our customer service within 7 days after receiving your package.
  • All costs incurred as a result of the reshipment will be borne by OLIVE YOUNG.
  • Once your request for the missing item is accepted, we will immediately send the correct item to your address.
Returned Items
  • Unclaimed packages, returned to OLIVE YOUNG due to absence of addressee/wrong or insufficient address, will not be refunded.
  • Please double check your zip codes and detail addresses before the checkout.
  • For claims on returned parcel due to insufficient address, unclaimed by addressee and etc., can be checked only for delivery made within 2 months.
Ineligible Products for Exchanges/Refunds
The following are not eligible for returns/exchanges:
Change of mind
Any item reported after 7 days from the date of receipt
Any item that shows any signs of usage
Any item that has been damaged intentionally
Any item returned without any previous notice or in spite of the return request denied by our customer service



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