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CARE ZONE Nordenau Water Gel Cream 2-for-1 Special Set

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Basic Information
Product Name CARE ZONE Nordenau Water Gel Cream 2-for-1 Special Set
Brand CAREZONE
Product Code P000CHLN
Price USD 35.00
Discounted Price USD 21.00
Discount validity period Remaining Time 2 day(s) 07:03:24 (USD 14.00 discount)2020-11-19 00:00 ~ 2020-11-30 00:00
Remaining Time 2 day(s) 07:03:24 (USD 14.00 discount)2020-11-19 00:00 ~ 2020-11-30 00:00
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CARE ZONE Nordenau Water Gel Cream 2-for-1 Special Set up down 35 (  )
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Product Details1

We continuously seek to provide the best description of our online products to all consumers around the world. However, governed by the relevant Korean law and regulatory guidance, word(s) or phrases such as “natural,” “organic,” “more radiant,” “immediately hydrates,” “high performance,” and “hypoallergenic,” are translations of approved Korean words or phrases that maybe used to describe a product or communicate with the general consumers in Korea. Therefore, depending on your location, your understanding of the descriptive words and phrases you see on our website may vary from our intended use.


[IDEAL FOR]
Those who want a lightweight moisturizer
Those who need to improve and soothe dry skin

[INGREDIENTS/MATERIAL]
Squalane: Helps boost hydration
Salicornia Herbacea Extract: Strengthens the skin barrier and provides deep moisturization
Mallow Extract: Has skin-soothing properties and is used in treating inflammatory skin conditions

[FEATURES]
Helps treat and soften skin that lacks moisture
Strengthens the skin barrier to help seal in moisture
Balances the skin's oil-water levels
Its lightweight texture makes it suitable to use on sunny, humid days



Product Description

Volume / Weight [Full Size] 50ml [Free Gift] 50ml
Ideal for For all skin types
Expiration Date 36 months after manufacture, Expiration date: 12 months after opening
How to Use Using the spatula provided or your finger, dispense a small amount, then gently apply on skin.
Manufacturer / Distributor Manufacturer: LG Household & Health Care Ltd. / Distributor: LG Household & Health Care Ltd.
Country of Manufacture South Korea
Ingredients Purified Water, Dipropylene Glycol, Glycerin, Dimethicone, Denatured Alcohol, Cyclopentasiloxane, 1,2-Hexanediol, Panthenol, Caprylic/Capric Triglycerides, Nylon-12, Dimethiconol, PEG-40 Hydrogenated Castor Oil, Carbomer, Hydroxyethyl Acrylate/Sodium Acryloyldimethyl Taurate Copolymer, Squalane, Acrylate/C10-30 Alkyl Acrylate Crosspolymer, Salicornia Herbacea Extract, Malachite Extract, Marrubium Vulgare Extract, Sambucus Nigra Flower Extract, Peucedanum Ostruthium Leaf Extract, Hyssopus Officinalis Extract, Veronica Officinalis Extract, Melissa Officinalis Leaf Extract, Malva Sylvestris (Mallow) Extract, Alchemilla Vulgaris Extract, Primula Veris Extract, Peppermint Leaf Extract, Achillea Millefolium Extract, Polysorbate 60, Tromethamine, Trisodium EDTA, Fragrance, Limonene, Linalool
MFDS Evaluation of Functional Cosmetics Not applicable
Cautions for Use 1. If you experience any symptoms such as redness, swelling, or itchiness during usage or from exposure to direct sunlight after usage, suspend use and consult a physician.
2. Do not use on wounds or other areas of skin irritation.
3. Storage and handling
a. Keep out of reach of children.
b. Keep away from direct sunlight.
Quality Assurance Standard Compensation for defective products is provided according to Fair Trade Commission standards.
Customer Service Customer Service: +82-80-023-7007 (Toll-Free)

Shipping Guide

Note for All Countries

For customs clearance purposes, we request that you divide your orders for purchases that exceed USD 300.

Please note that if the delivery failed due to any reason including insufficient address, missing post code, and insufficient recipient information, we will contact you for checking but if there's no response within the time limit, parcel may be returned or discarded. If parcel is discarded or returned due to customer's fault, refund cannot be made. Please doublecheck your delivery information before checkout and take calls from shipping company for checking.

For claims on returned parcel due to insufficient address, unclaimed by addressee and etc., can be checked only for delivery made within 2 months.

Due to the issue regarding COVID-19, there has been delay or temporary stop of shipment from some countries. Read more

Notice regarding customs tax from the shipping company may or may not be sent to the recipient, so not getting a notice cannot be regarded as a reason to get refund for returned parcel.

Please keep following up with the tracking update and if customs clearance gets delayed, please contact local customs as soon as possible and claim the parcel.

Shipping Options
Shipping Option Region Delivery Time
Fastbox Standard DHL USA Approx. 7
Fastbox Premium DHL Australia Approx. 10
Fastbox Mail EMS Others Approx. 14-21 day

For US address, we are unable to ship to the following addresses: P.O. Box, APO, FPO, DPO.

Actual shipping fee that includes packaging and products may differ from estimate.

Shipping Fees

Free shipping for orders with total purchase amount USD 60 and over.

Shipping Process
  1. 1. Add item(s) to your cart.
  2. 2. Select desired item(s) and place order. Once payment is completed, the order status will appear as “Pending Shipment.”
  3. 3. Pending Shipment Please allow 1- 2 business days for the order to be processed and prepared for shipment. Packages are not shipped from our distribution centers on weekends or Korea holidays.
  4. 4. In Transit You will be able to check the tracking number and information on the My Orders page.
  5. 5. Delivery Door-to-door courier service is available for EMS or DHL. DHL is delivered without signature confirmation. In the event the recipient is absent, the package will be dropped in the recipient’s mailbox. The postal service does not claim any responsibility for missing packages after delivery.
Check Your Order Status

When your order is ready to be shipped, you will receive a shipping confirmation e-mail. This e-mail will contain shipping details, your tracking number, and links to the selected courier website. To track an order at OliveYoung.com, go to My Account. You will need to sign in to access your account information.

Track Your Order

Fastbox Tracking : Click here

Duties and taxes for International Purchasing

The recipient of an international shipment may be subject to customs duties, which are levied once the shipment reaches the recipient's country. Additional charges for import clearance must be fulfilled by the recipient; Olive Young has no control over these charges, nor can Olive Young predict what they may be. Customs policies vary widely; you should contact your local customs office for more information.

Email Restock Notification

If the product you want is out of stock, we have an Email Restock Notification that lets us notify you when the product is back in stock. You can visit the product page and apply for Email Restock Notification.

Out-of-Stock Items

If an item in your order is out of stock after payment, you will receive notification via email. If you would like to be notified when the item is back in stock, please visit the product page and sign up for Email Restock Notification.

Customer Service

Contact our customer service for more information.

Customer Service Hours: Mon-Fri 09:00-18:00 (GMT+9)

E-mail: oycs@oliveyoung.com

Phone: +1-800-523-6115

Exchanges/Refunds

Damaged or Wrong Items
  • Please prepare the following information before you make a request to our customer service.
    Order Number / Pictures of Opened Package / Pictures of Damaged / Wrong Items / Pictures of Damaged Parts
  • Please contact our customer service within 7 days after receiving your package.
  • Once the examination is completed by the relevant team, the item(s) will be reshipped.
  • All shipping fees for exchanges/refunds of damaged or wrong items will be borne by OLIVE YOUNG.
Missing Items
  • Please prepare the following information before you make a request to our customer service.
    Order Number / Pictures of Opened Package / Pictures of Damaged / Wrong Items / Pictures of Damaged Parts
  • If any of your items is missing, please contact our customer service within 7 days after receiving your package.
  • All costs incurred as a result of the reshipment will be borne by OLIVE YOUNG.
  • Once your request for the missing item is accepted, we will immediately send the correct item to your address.
Returned Items
  • Unclaimed packages, returned to OLIVE YOUNG due to absence of addressee/wrong or insufficient address, will not be refunded.
  • Please double check your zip codes and detail addresses before the checkout.
  • For claims on returned parcel due to insufficient address, unclaimed by addressee and etc., can be checked only for delivery made within 2 months.
Ineligible Products for Exchanges/Refunds
The following are not eligible for returns/exchanges:
Change of mind
Any item reported after 7 days from the date of receipt
Any item that shows any signs of usage
Any item that has been damaged intentionally
Any item returned without any previous notice or in spite of the return request denied by our customer service



WORLD SHIPPING

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