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BOTANIC HEAL boH Derma Intensive Panthenol Cream (All in One 30ml)

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Basic Information
Product Name BOTANIC HEAL boH Derma Intensive Panthenol Cream (All in One 30ml)
Brand BOTANIC HEAL boH
Product Code P0000UCV
Price USD 30.00
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Product Details1

We continuously seek to provide the best description of our online products to all consumers around the world. However, governed by the relevant Korean law and regulatory guidance, word(s) or phrases such as “natural,” “organic,” “more radiant,” “immediately hydrates,” “high performance,” and “hypoallergenic,” are translations of approved Korean words or phrases that maybe used to describe a product or communicate with the general consumers in Korea. Therefore, depending on your location, your understanding of the descriptive words and phrases you see on our website may vary from our intended use.

Product Description

Skin Type - Saggy and rough skin
- Dry skin that requires hydration
- Skin that sensitively reacts with external stimuli
- Customers who wish to prevent skin damage
Ingredients

- Contains Panthenol that helps restore a healthy skin balance and provides a soothing effect for sensitive skin
- Contains Madecassoside that creates a protective film on the skin surface and protects skin from external stimuli

Feature - A panthenol cream that helps protect damaged skin, enhance elasticity of saggy skin, and raise skin's own strength





PRODCUT DETAILS
Country of Origin
Republic of Korea
Size/Weight
Derma Intensive Panthenol Cream 50 ml + Derma Shot Vitamin All In One Essence 30 ml
Ideal for
All skin types
Expiration Date
An expiration date is indicated on the product's packaging
How to Use
Panthenol cream: At the cream stage of your skin care routine, dispense an appropriate amount, apply along the skin texture day and night, and gently pat to promote absorption.
All-in-one essence: Apply an appropriate amount day and night in the first step of your skin care routin. Spread evenly along skin’s texture, and gently pat to absorb.
Manufacturer/Distributer
COSMAX Co., Ltd., / CJ Olive Young Corporation
Ingredients
[PANTHENOL CREAM]
Water , Butylene Glycol , Glycerin , Panthenol , Cocos Nucifera (Coconut) Oil , Cyclopentasiloxane , Cetearyl Alcohol , Beeswax , Behenyl Alcohol , Butyrospermum Parkii (Shea) Butter , Cetyl Ethylhexanoate , Ethylhexyl Palmitate , Glyceryl Stearate , Niacinamide , Caprylic/Capric/Myristic/Stearic Triglyceride , Candida Bombicola/Glucose/Methyl Rapeseedate Ferment , Argania Spinosa Kernel Oil , Camellia Sinensis Leaf Oil , Olea Europaea (Olive) Fruit Oil , Echium Plantagineum Seed Oil , Laminaria Digitata Extract , Helianthus Annuus (Sunflower) Seed Oil Unsaponifiables , Cardiospermum Halicacabum Flower/Leaf/Vine Extract , Anemarrhena Asphodeloides Root Extract , 1,2-Hexanediol , Dimethicone , PEG-100 Stearate , Polyglyceryl-3 Methylglucose Distearate , Silica , Sodium Polyacrylate , Isotridecyl Isononanoate , Caprylyl Glycol , Dimethicone Crosspolymer , Ethylhexylglycerin , Adenosine , Dipotassium Glycyrrhizate , Trideceth-6 , Madecassoside , Glyceryl Oleate , Hydrogenated Polyisobutene , Octyldodecanol , Maltodextrin , Saccharide Hydrolysate , Tocopherol , Lecithin , Ascorbyl Palmitate , Hydrogenated Palm Glycerides Citrate , Xanthan Gum , Disodium EDTA , Phenoxyethanol , Fragrance(Parfum) , Citronellol , Limonene , Linalool , Geraniol , Benzyl Benzoate
[ALL IN ONE ESSENCE]
Purified Water, Glycerin,  Dicaprylyl Carbonate, Butylene Glycol, Butylene Glycol Dicaprylate/Dicaprate,  Cetearyl Ethylhexanoate, Pentylene Glycol,  *Niacinamide, Polyglyceryl-6 Stearate, Hippophae Rhamnoides Fruit Extract, *Panthenol, *Sodium Ascorbyl Phosphate, *Tocopheryl Acetate, Glutathione, *Glyceryl Arachidonate, *Glyceryl Linolenate, * Biotin, *Ascorbic Acid, *Cyanocobalamin, *Folic Acid, *Pantothenic Acid, *Pyridoxine, *Retinyl Palmitate, *Riboflavin, *Thiamine HCl, *Retinol, *Tocopherol, Bioflavonoids, Menadione,  Chondrus Crispus Extract, Saccharum Officinarum (Sugarcane) Extract, Shea Butter,  Olea europaea (olive) fruit oil,  Pseudoalteromonas Ferment Extract, Polyglyceryl-2 Diisostearate,  1,2-Hexanediol,  PEG-8,  Beheneth-25, Silica,  Sucrose Polystearate, Ammonium Acryloyldimethyltaurate/VP Copolymer, Polyglyceryl-6 Behenate, Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Hydrogenated Polyisobutene,  Phytosteryl/Octyldodecyl Lauroyl Glutamate,  Sodium Stearoyl Glutamate, Tromethamine,  Sodium Hyaluronate,  Adenosine,  Caprylic/Capric Triglyceride,  Hydrogenated Phosphatidylcholine, Dimethicone, Squalane,  Hydrogenated Lecithin,  Isocetyl Stearate, Phytosteryl Macadamiate, Polyglyceryl-10 Stearate, Ceramide NP, Caprylyl Glycol,  Palmitic Acid,  Stearic Acid,  Ceteareth-20, Cholesterol, Phytosphingosine, Xanthan Gum,  Behenyl Alcohol,  Cetearyl Alcohol,  Phenoxyethanol,  Fragrances
(*Multivitamin Complex: 20,000 ppm)
MFDS Functional cosmetics evaluation needed
Y
Cautions
1) If you have skin reactions to the product including redness, swelling, and itchiness during or after the use or by the direct sunlight, stop using the product and consult a dermatologist. 2) Do not use the product on problematic areas of your skin such as open wounds and dermatitis. 3) Storage and Handling Precautions A) Keep your product out of reach of children. B) Avoid storing your product in the direct sunlight.
Quality Assurance Standard
A warranty covers product damages under the Consumer Dispute Resolution Standard notified by the Fair Trade Commission.
Customer Service
+82-1577-4887

Shipping Guide

Note for All Countries

For customs clearance purposes, we request that you divide your orders for purchases that exceed USD 300.

Please note that if the delivery failed due to any reason including insufficient address, missing post code, and insufficient recipient information, we will contact you for checking but if there's no response within the time limit, parcel may be returned or discarded. If parcel is discarded or returned due to customer's fault, refund cannot be made. Please doublecheck your delivery information before checkout and take calls from shipping company for checking.

For claims on returned parcel due to insufficient address, unclaimed by addressee and etc., can be checked only for delivery made within 2 months.

Due to the issue regarding COVID-19, there has been delay or temporary stop of shipment from some countries. Read more

Shipping Options
Shipping Option Region Delivery Time
Fastbox Standard DHL USA Approx. 7
Fastbox Premium DHL Australia Approx. 10
Fastbox Mail EMS Others Approx. 14-21 day

For US address, we are unable to ship to the following addresses: P.O. Box, APO, FPO, DPO.

Actual shipping fee that includes packaging and products may differ from estimate.

Shipping Fees

Free shipping for orders with total purchase amount USD 60 and over.

Shipping Process
  1. 1. Add item(s) to your cart.
  2. 2. Select desired item(s) and place order. Once payment is completed, the order status will appear as “Pending Shipment.”
  3. 3. Pending Shipment Please allow 1- 2 business days for the order to be processed and prepared for shipment. Packages are not shipped from our distribution centers on weekends or Korea holidays.
  4. 4. In Transit You will be able to check the tracking number and information on the My Orders page.
  5. 5. Delivery Door-to-door courier service is available for EMS or DHL. DHL is delivered without signature confirmation. In the event the recipient is absent, the package will be dropped in the recipient’s mailbox. The postal service does not claim any responsibility for missing packages after delivery.
Check Your Order Status

When your order is ready to be shipped, you will receive a shipping confirmation e-mail. This e-mail will contain shipping details, your tracking number, and links to the selected courier website. To track an order at OliveYoung.com, go to My Account. You will need to sign in to access your account information.

Track Your Order

Fastbox Tracking : Click here

Duties and taxes for International Purchasing

The recipient of an international shipment may be subject to customs duties, which are levied once the shipment reaches the recipient's country. Additional charges for import clearance must be fulfilled by the recipient; Olive Young has no control over these charges, nor can Olive Young predict what they may be. Customs policies vary widely; you should contact your local customs office for more information.

Email Restock Notification

If the product you want is out of stock, we have an Email Restock Notification that lets us notify you when the product is back in stock. You can visit the product page and apply for Email Restock Notification.

Out-of-Stock Items

If an item in your order is out of stock after payment, you will receive notification via email. If you would like to be notified when the item is back in stock, please visit the product page and sign up for Email Restock Notification.

Customer Service

Contact our customer service for more information.

Customer Service Hours: Mon-Fri 09:00-18:00 (GMT+9)

E-mail: oycs@oliveyoung.com

Phone: +1-800-523-6115

Exchanges/Refunds

Damaged or Wrong Items
  • Please prepare the following information before you make a request to our customer service.
    Order Number / Pictures of Opened Package / Pictures of Damaged / Wrong Items / Pictures of Damaged Parts
  • Please contact our customer service within 7 days after receiving your package.
  • Once the examination is completed by the relevant team, the item(s) will be reshipped.
  • All shipping fees for exchanges/refunds of damaged or wrong items will be borne by OLIVE YOUNG.
Missing Items
  • Please prepare the following information before you make a request to our customer service.
    Order Number / Pictures of Opened Package / Pictures of Damaged / Wrong Items / Pictures of Damaged Parts
  • If any of your items is missing, please contact our customer service within 7 days after receiving your package.
  • All costs incurred as a result of the reshipment will be borne by OLIVE YOUNG.
  • Once your request for the missing item is accepted, we will immediately send the correct item to your address.
Returned Items
  • Unclaimed packages, returned to OLIVE YOUNG due to absence of addressee/wrong or insufficient address, will not be refunded.
  • Please double check your zip codes and detail addresses before the checkout.
  • For claims on returned parcel due to insufficient address, unclaimed by addressee and etc., can be checked only for delivery made within 2 months.
Ineligible Products for Exchanges/Refunds
The following are not eligible for returns/exchanges:
Change of mind
Any item reported after 7 days from the date of receipt
Any item that shows any signs of usage
Any item that has been damaged intentionally
Any item returned without any previous notice or in spite of the return request denied by our customer service



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