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[P0000UZV] AROMATICA Hibiscus Color Care Shampoo 400ml

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Basic Information
Product Name AROMATICA Hibiscus Color Care Shampoo 400ml
Brand AROMATICA
Product Code P0000UZV
Reviews
Price USD 22.00
Discounted Price USD 14.10
Shipping (Charge) International Shipping Fee
Domestic / International Shipping
guide

Shipping Notice

1. Note for All Countries
  • - For customs clearance purposes, we request that you divide your orders for purchases that exceed USD 300.
  • - We are unable to ship to the EU and select countries.
  • - According to the EU GDPR policy, customers from EU countries cannot register, sign in, place orders, or make transactions.
2. Shipping Options
Shipping Option
EMS
K-Packet
Under 2kg
Under 34 x 22 x 28 (cm)
Region
Worldwide*
Worldwide*
Delivery Time
Approx. 7 days
14-21 days
  • * Select countries and regions excluded.
  • - For US address, we are unable to ship to the following address: P.O. Box, APO, FPO, DPO.
  • - Actual shipping fee includes packaging and products may differ from estimate.
  • - K-Packet shipments may need to be switched to EMS depending on the weight and size of package. Should this happen, you will be notified via email. Please take note after payment.
3. Shipping Fees
  • Free shipping for orders USD 50 and over.
  • For orders under USD 50, click here for details.
4. Duties and taxes for International Purchasing

The recipient of an international shipment may be subject to customs duties, which are levied once the shipment reaches the recipient's country. Additional charges for import clearance must be fulfilled by the recipient; Olive Young has no control over these charges, nor can Olive Young predict what they may be. Customs policies vary widely; you should contact your local customs office for more information.

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Product List
Name Quantity Price
AROMATICA Hibiscus Color Care Shampoo 400ml up down 22 (  0)
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Product Details

Product Description

Hair Type - Hair damaged due to frequent dyeing
- Those looking for a pH-balanced shampoo
- Those who want to soften dry and damaged hair
- Those who want to use an environmentally friendly shampoo
Ingredients

- Features 'king of grains' oat protein to repair split cuticles.
- Formulated with plant derived ingredients to care for colored hair (hibiscus, rooibos, 4 berry types, fruit acid)

Feature - An acidic shampoo (pH level around 4) that conditions hair cuticles damaged from alkaline hair dyes.
- Free of silicone, sulphate, PEG, phenoxyethanol, and artificial fragrance. Restores smoothness to rough and weak hair.
- Conditions and smoothens damaged hair while retaining long-lasting color.


PRODUCT DETAILS
Country of Origin
Republic of Korea
Size/Weight
400ml
Ideal for
Colored, damaged hair
Expiration Date
Indicated on packaging
How to Use
Dispense a small amount and lather well. Massage into wet hair and scalp. Rinse thoroughly.
Manufacturer/Distributer
AROMATICA Co., COS NINE / AROMATICA Co.
Ingredients
Sodium methyl cocoyl taurate, Hibiscus sabdariffa flower extract, Aspalathus linearis leaf extract, Sambucus nigra fruit extract, Prunus serotina bark extract, Linum usitatissimum seed extract, Eclipta prostrata extract, Coriandrum sativum extract, Laurus nobilis leaf extract, Glycerin, Sodium sweetalmondamphoacetate, Sodium cocoyl isethionate, Aqua, Lauryl glucoside, Propanediol, Ethylhexylglycerin, Verbena officinalis extract, Rosmarinus officinalis leaf extract, Chamomilla recutita flower extract, Carbomer, Malpighia glabra fruit extract, Vaccinium macrocarpon fruit extract, Vaccinium angustifolium fruit extract, Citrus aurantium dulcis fruit extract, Punica granatum fruit extract, Fragaria chiloensis fruit extract, Vitis vinifera fruit extract, Polyquaternium-10, Citrus paradisi oil, Polyglycerin-3, PCA, Betaine, Aniba rosaeodora wood oil, Cedrus atlantica wood oil, Panthenol, Citric acid, Avena sativa protein extract, 1,2-hexanediol, Hydrolyzed corn protein, Hydrolyzed soy protein, Hydrolyzed wheat protein, Butylene glycol, Hydrolyzed glycosaminoglycans, Hydrolyzed rice protein, Hyaluronic acid, Zingiber officinale root extract, Cananga odorata flower oil, Biotin
MFDS Functional cosmetics evaluation needed
N
Cautions
1. Should the following symptoms occur during use, suspend use immediately. Continued use may worsen symptoms. Consult a dermatologist.
a. Redness, swelling, itchiness, irritation, etc.
b. Symptoms above that occur after exposure to direct sunlight
2. Do not use on wounds or other areas of skin irritation.
3. In case of contact with eyes, rinse immediately.
4. Thoroughly rinse with water after use to prevent hair loss and hair discoloration.
5. Storage and handling
a. Keep out of reach of children.
b. Keep away from direct sunlight and high/low temperatures.
Quality Assurance Standard
Compensation for defective products is provided according to Fair Trade Commission standards.
Customer Service
+82-80-850-3689 (Toll-Free)

Shipping Guide

Shipping Guide
Note for All Countries According to the EU GDPR policy, customers from European countries cannot register, sign in, place orders, or make transactions. Total shipping weight includes packaging as well as free gifts.
Shipping Options
Shipping Option Region Delivery Time
EMS Worldwide* Approx. 7 days
K-Packet (Under 2kg) Worldwide* 14-21 day

* Within EMS shipping destinations.
Click here for shipping fee details.
Actual shipping fee includes packaging and may differ from estimate.

Shipping Process
  • Add item(s) to your cart.
  • Select your desired item(s) and place an order.
    Once payment is completed, the order status will appear as “Pending Shipment”.
  • Shipment is prepared within 2 days after payment is completed.
    Packages are not shipped from our distribution centers on weekends and public holidays in South Korea.
  • Your order is dispatched for shipment.
    You will be able to check the tracking number and relevant information on the Track Orders page.
  • Your order is delivered to your shipping address.
    Door-to-door courier service is available for EMS delivery.
    Signature confirmation is not required for K-Packet delivery. In case of the absence of the recipient, the package will be dropped in the recipient’s mailbox. The postal service does not claim any responsibility for missing packages after delivery.
Check Your Order Status When your order is ready to be shipped, you will receive a shipping confirmation e-mail. This e-mail will contain shipping details,
your tracking number, and the link to the website of your selected shipping service.
To check your order status at OliveYoung.com, go to My Account. You will need to sign in to access your account information.
Track Your Order EMS Worldwide Tracking: https://trace.epost.go.kr//xtts/tt/epost/ems/ems_eng.JSP
K-Packet Tracking: https://trace.epost.go.kr//xtts/tt/epost/ems/ems_eng.JSP
Allowances and Taxes for
Duty-Free Products,
Import Clearance,
and International Purchasing
The recipient of an international shipment may be subject to customs duties, which are levied once the shipment reaches the recipient's country. Additional charges for import clearance must be fulfilled by the recipient;
Olive Young has no control over these charges, nor can Olive Young predict what they may be. Customs policies vary widely;
you should contact your local customs office for more information.
Stock Alert If an item you ordered goes out of stock after payment is completed, you will receive a notification via email.
If you agree upon a partial refund, all in-stock items in your order will be shipped to you. Go to the product page and apply for our Stock Alert service if you wish to receive a notification when the item is back in stock.
Customer Service Contact our customer service for more information.
Customer Service Hours: Mon-Fri 09:00-18:00 (GMT+9)
Email Address: oycs@oliveyoung.com
Phone: +1-800-523-6115

Exchanges/Refunds

Exchanges/Refunds
Process
Request Sent to Customer Service - Request Accepted by Customer Service - Item Returned by Your Selected Shipping Agency
Examination Completed on the Condition of Your Returned Item - Replacement Shipped
Change of Mind
  • Please prepare the following information before you make a request to our customer service.
    ㆍRecipient Name ㆍOrder Number ㆍProduct Name ㆍReasons for Exchange or Refund
  • Please contact our customer service within 15 days after receiving your package and send us the return tracking number within 3 business days.
  • The round-trip shipping fee for change-of-mind exchanges/returns is borne by the customer. For free-shipping orders, the initial shipping fee will be deducted from the refund amount.
  • The condition of the returned item will be examined once it reaches our warehouse.
Damaged or Wrong Items
  • Please prepare the following information before you make a request to our customer service.
    ㆍOrder Number ㆍAll Product Names of Your Order ㆍPictures of Damaged Items ㆍPictures of Damaged Parts
  • Please contact our customer service within 15 days after receiving your package and send us the return tracking number within 3 business days.
  • All shipping fees for exchanges/refunds of damaged or wrong items will be borne by Olive Young.
  • The condition of the returned item will be examined once it reaches our warehouse. Once the examination is completed by the relevant team, the purchase amount of the item will be refunded.
Missing Items
  • Please prepare the following information before you make a request to our customer service.
    ㆍPictures of Opened Package ㆍPictures of the Item(s) Received ㆍOrder Number ㆍProduct Barcode
  • If any of your items is missing, please contact our customer service within 15 days after receiving your package.
  • All costs incurred for the reshipment will be borne by Olive Young.
  • Once your request for the missing item is accepted, we will immediately send the correct item to your address.
Returned Items
  • In case the recipient fails to claim the package and the package is returned to Olive Young due to absence of addressee/wrong or insufficient address, the round-trip shipping fee based on the actual shipping fee rate of each courier will be deducted from the refund amount.
Ineligible Products for
Exchanges/Refunds
The following are not eligible for returns/exchanges:
Any item reported after 15 days from the date of receiving
Any item that shows any signs of usage
Any item that has been damaged intentionally
Any item returned without any previous notice or in spite of the return request denied by our customer service

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