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Terms and Conditions (required)

Terms & Conditions  

Article 1

Objective

Article 10

User Notification

Article 19

International Shipping Services

Article 2

Definitions

Article 11

Protection of Personal Information

Article 20

Refunds

Article 3

Statement and Modification of Terms

Article 12

Provision of Information

Article 21

Right to Cancel

Article 4

Types of Services

Article 13

Posting Deletion

Article 22

Effects of Right to Cancel

Article 5

Provision and Withdrawal of Services

Article 14

Intellectual Property Rights

Article 23

Operation of Reward Points and Other Systems

Article 6

Establishment of Contract of Use

Article 15

Establishment of Purchase Contract

Article 24

Relationship Between “Mall” and “Linked Mall”

Article 7

Customer Duties

Article 16

Payment Methods

Article 25

Damages

Article 8

Account Termination and Suspension

Article 17

User Notification and Modification/Cancellation of Order

Article 26

Exemption of Liability

Article 9

Company Duties

Article 18

Provision of Goods, etc.

Article 27

Applicable Laws and Jurisdiction for Disputes

 

 

 

 

Additional

Clause

Article 1 (Objective)

The objective of these Terms and Conditions (hereinafter “Agreement”), in regards to registration and use of the online store www.oliveyoung.com (hereinafter “Olive Young Global Mall”) operated by CJ OliveNetworks Co., Ltd. (hereinafter “Company”), is to stipulate the Company and customers’ rights, responsibilities, and terms and procedures concerning the customer’s user of services.

Article 2 (Definitions)

The terms used in this Agreement are defined as follows. Terms used in this Agreement, with the exception of those defined in Article 1, are in accordance with standard commercial practice or relevant law.

      “Olive Young Global Mall” refers to a virtual business place created by means of telecommunication equipment or computer in order to enable users to transact goods or services (hereinafter “Goods, etc.”). It also refers to the business that operates the online store.

     “Services” refers to all online services and other various services provided by the Company on Olive Young Global Mall.

     “User” refers to Registered Customers and guests who use the services provided by the Company in accordance to this Agreement.

     “Registered Customer” refers to a person who has consented to this Agreement and is registered on Olive Young Global Mall in order to receive provided Services.

     “Guest” refers to a person who uses Services provided by Olive Young Global Mall without registering.

     “ID” refers to the email address provided by Users for usage of Services, and used by the Company for customer identification purposes.

     “Password” refers to a combination of letters and numbers created by the User in order to verify identification and to protect the rights of the customer.

     “Application (App)” refers to the programs provided and managed by the Company in order for Users to purchase goods and use services on Olive Young Global Mall.

     “Reward Points” are a type of payment method provided to Users by the Company, and can be accumulated and used following the purchase of goods or services.

Article 3 (Statement and Modification of Terms)

     The Company shall, for easier recognition by users, display the contents of this Agreement, store name, representative, address, business registration number, and contact information (phone number, email address, etc.) on the initial homepage of Olive Young Global Mall. Details of this Agreement may be provided in the form of a link to a separate page.

     Once a User completes the procedure for registration, the User shall be deemed to have consented  to this Agreement, and the Agreement shall take effect upon registration.

     The Company may modify this Agreement provided that the modification does not violate any relevant laws such as the Act on the Consumer Protection in Electronic Commerce, etc., Regulation of Adhesion Contract Act, Framework Act on Electronic Commerce, Digital Signature Act, Act on the Promotion of Information and Communications Network Utilization and Information Protection, etc., Act on Door-to-Door Sales, etc., and Framework Act on Consumers, etc.

     Should any modification be made to this Agreement, the Company shall announce the effective date and the reasons of such modification for 7 days prior to the effective date on the initial page of Olive Young Global Mall, and inform Registered Customers via email. However, if the changes are disadvantageous to the Registered Customer, the announcement shall be made for 30 days prior to the effective date. In such a case, the Company shall display the contents of the modification in a clear manner to facilitate Registered Customers’ understanding of the modification.

    The User shall be deemed to have consented to the modification if the user do not dispute within the dispute time period stated in the announcement and if the announcement states that any failure to dispute within the time period shall be construed as User’s agreement to such modification.   

     If the Company notifies Registered Customers of the contents of amendment via email to the email address registered by the Registered Customer, the Company shall be deemed to have properly notified.

     Registered Customers who do not agree to the modified terms can request to terminate their account.

Article 4 (Types of Services)

     The Company provides the following Services.

1. Information on goods and services, execution and implementation of purchase contracts
2. Opportunities for new product review and related activities
3. Opportunities for participation in various events
4. Emails on new products and company news
5. Other services as determined by the Company

     The contents of services provided can be modified if the Company deems it necessary for management, technical, or operation reasons.

Article 5 (Provision and Withdrawal of Services)

     The Company shall provide Services for 24 hours a day, 365 days a year, unless any business or technical problems arise.

     The Company may restrict usage time for certain Services or Registered Customers. In the event of such restriction, an announcement shall be made in advance.

     The Company may temporarily suspend Services in the event of repair or inspection of telecommunications facilities, breakage in communication, or force majeure such as natural disasters.

     Excluding force majeure such as natural disasters or national emergencies, the Company shall notify Registered Customers in the event of any suspension of Services. Should Services be suspended due to force majeure, customers shall be notified immediately after the relevant issue is resolved.

     For any damages to the Registered Customer or a third party due to suspension of Services, with the exception of cases due to force majeure such as national emergencies, the Company is held liable. However, the Company shall not be held liable in the event that the Company provides evidence of no intention or negligence.

     In the event that Services can no longer be provided due to reasons such as change in business item, abandonment of business, or company acquisition, the Company shall inform Registered Customers and compensate in accordance to the conditions stipulated by the Company. Should the Company does not publish its conditions or standards for compensation, Reward Points shall be returned to Users in the form of cash or merchandise equal in value.

Article 6 (Establishment of Contract of Use)

     Users may apply to become a Registered Customer after entering customer information and consenting to this Agreement provided by the Company.

     By following the procedure for registration as determined by Olive Young Global Mall, and by clicking “Agree” upon reading this Agreement, the User acknowledges his or her consent to this Agreement.

     Users that register according to Sections 1 and 2 of this Article may be suspended or restricted from Services in the following cases.
1. Registration is made with falsified, missing, or incorrect information.
2. Registration is made with the purpose of harming public order and morals.
3. User is obstructing the Company’s legitimate business operation.
4. 30 days have not passed since Registered Customer voluntarily closed his/her account.
5. The registering customer is under 14 years of age.
6. The registering customer is a resident of an EU country.
7. Other reasons deemed appropriate by the Company

     The contract of customer registration takes effect once the Company’s approval reaches the Registered Customer.

     Any changes in customer information shall be immediately informed to the Company via methods such as the Edit Profile menu.

Article 7 (Customer Duties)

     Registered Customers shall not participate in the following activities, which are considered harmful to public order and morals.
1. Using a stolen ID and password
2. Unauthorized usage, reproduction, distribution, or commercial exploitation of information obtained through Services provided by the Company
3. Infringement of intellectual property rights and/or other rights of a third party
4. Defamation or intentional activities that harm another person
5. Distribution of crime-instigating or obscene content for criminal purposes (and other activities harmful to social order)
6. Unauthorized distribution or advertisement of contents unrelated to Services provided by the Company
7. Hacking or spreading computer viruses to disrupt or harm information services provided by the Company
8. Other activities in violation of relevant laws

     Registered Customers are responsible for the management of their own ID and password, and are held liable for all consequences that occur as a result of user negligence.

     In regards to use of Services, duplicate IDs are not permitted. If your ID is exposed to another person, change your password immediately and inform the Company.

     Registered Customers are obliged to comply with the terms of this Agreement.

Article 8 (Account Termination and Suspension)

     Registered Customers may request to terminate their account directly on the website or by means of phone, email, etc. Account termination takes effect immediately after the request is processed.

     The Company may restrict or suspend accounts without prior notification in the following circumstances:

1.      ID or password theft

2.      Registration made with falsified information in violation of the effective Agreement at the time of registration

3.      Intentional spreading of a computer virus

4.      Activities that threaten the order of electronic commerce, such as information theft or obstructing other users on Olive Young Global Mall

5.      Activities on Olive Young Global Mall that harm public order, violate this Agreement, and/or violate relevant laws

6.      Distribution of unconfirmed or untruthful information that damages the reputation and credibility of Olive Young Global Mall or obstructs its business

7.      Obstructing business by repeatedly cancelling or returning Goods, etc. purchased on Olive Young Global Mall with no evident reason

8.      Obstructing business by insulting, threatening, or sexually harassing a staff member of Olive Young Global Mall

9.      Obstructing the transaction order of Olive Young Global Mall by making repeated purchases of Goods, etc. for resale purposes

10.    Registrations that do not comply to this Agreement nor meet the requirements set by the Company

     The Company may defer approval of a user’s registration request in circumstances under the following circumstances:

1.      Shortage in facilities

2.      Technical difficulties

3.      Other reasons in which deferment is deemed inevitable

4.      Violations of this Agreement

     Once an account is restricted or suspended, in the event that the reason for restriction or suspension occurs more than twice or remains unresolved within a 30-day period, the Company reserves the right to terminate the relevant account.

     In the event that the Company terminates an account, the account registration is cancelled, and the Registered Customer will be informed and given an opportunity to present a defense.

     In the case of Clause 3, the Company may claim damages to the Registered Customer.

Article 9 (Company Duties)

     The Company shall not partake in any activities that are prohibited by this Agreement or any relevant laws.

     The Company shall use its efforts to provide continuous and stabilized services.

     Should a User’s opinion or complaint be deemed justified, the Company shall promptly process relevant requests without delay. However, if processing is impossible, the Company is obliged to inform the User of the reason and provide an expected resolution schedule.

Article 10 (User Notification)

The Company may provide Users with notifications via the email address or phone messages provided by the User at the time of registration.

Article 11 (Protection of Personal Information)

     The Company collects the minimum required amount of personal information through legal and fair means for purposes of establishing and implementing this Agreement. Should a Registered Customer close his/her account or withdraw consent to the Privacy Policy, the Company shall destroy the Registered Customer’s personal information without delay. However, following relevant laws or the User’s separate consent, the Company may retain some or all of the User’s information.

     To provide better services, the Company may request additional information regarding the User’s interests and purchases. In such case, the User’s consent shall be obtained in advance.

     For more details on the Company’s personal information policies, please refer to the “Privacy Policy.”

Article 12 (Provision of Information)
The Company may, via email or other methods, provide Registered Customers with various information deemed important. Registered Customers can refuse to receive the Company’s emails at any time.

Article 13 (Posting Deletion)

The Company may delete a User’s posting or any of its services without prior notification in the following circumstances.

     The User is committing slander or defaming a third party.

     The User is transmitting a large amount of information that destabilizes the operation of services.

     The User is spreading falsified information or advertisements against the recipient’s will.

     The User is harming public order and morals.

     The User is infringing the intellectual property rights or other rights of a third party.

     Other circumstances in violation of this Agreement or relevant laws

Article 14 (Intellectual Property Rights)

     All intellectual property rights in regards to Services belong to the Company.

     Users may not, without prior permission from the Company, duplicate, transmit, publish, distribute, or broadcast information obtained during use of Services for commercial purposes, nor may they allow a third party to do so.

     Product reviews and postings made by Users on Olive Young Global Mall may be duplicated, distributed, transmitted, or displayed on websites used by or in affiliation with the Company. Contents can be modified or edited so long as the original meaning remains intact.

Article 15 (Establishment of Purchase Contract)

     Users who wish to make a purchase on Olive Young Global Mall may submit a request in the following (or similar) order. The Company is obliged to disclose the following information to Users in a manner that is easy to understand.
1. Search and select good(s) to purchase
2. Enter recipient’s name, address, phone number, email address (or mobile phone number), etc.
3. Confirm contents of Agreement, information on restricted services, liabilities for shipping fees, installation fees, etc.
4. Indicate your consent or refusal to this Agreement (e.g. via mouse click)
5. Agree to confirmations regarding purchase of Goods, etc.
6. Select payment method
7. Other procedures determined by the Company

     In the event that the Company provides or entrusts a User’s personal information to a third party, the Company is required to obtain the User’s consent. This consent is not implied in advance at the time of registration.

     The Company reserves the right to decline a purchase request for reasons indicated in the following clauses. For minors who wish to establish contract without the consent of a legal guardian, the Company shall inform that User or legal guardian may terminate the contract.
1. The purchase request includes falsified, missing, or incorrect information.
2. Approving the request may result in significant technological obstructions to the Company.

     The contract shall be binding once the notification of approval reaches the Registered Customer. The notification of approval must include the confirmation and sales availability of the relevant purchase request, as well as information on modification and cancellations to purchase request.

Article 16 (Payment Method)

Users can make payments for goods or services purchased at Olive Young Global Mall using the payment methods indicated in the following clauses. The Company may not, for any reason, charge additional fees in regards to a User’s payment.

1.      Credit card payment

2.      Payment with electronic currencies

3.      Payment with electronic currencies

4.      Other electronic forms of payment

Article 17 (User Notification and Modification/Cancellation of Order)

     The Company is obliged to provide a notification of confirmation in the event of a purchase request made by a User.

     Upon receiving notification, the User may immediately request to modify or cancel the purchase request in case of change of mind. For requests made before shipment, the Company is obliged to promptly process such requests without delay. In the event that payment has already been made, the terms regarding Right to Cancel shall take precedence.

Article 18 (Provision of Goods, etc.)

     Unless specific terms are stipulated regarding the provision period of Goods, etc., the Company shall take appropriate measures such as customized production, packaging, etc., to ship the User’s item within 7 days of contract establishment. However, if the payment has already been made in full or in part, the Company shall take appropriate measures within 3 business days of payment. If a separate agreement exists between the Company and User, the relevant agreement shall take precedence. In such case, the Company is obliged to take measures to provide the User with information on provision procedures and progress.

     The Company shall disclose the shipping method for delivery of Goods purchased by Users, shipping cost responsibilities per method, and shipping time per method, etc. for purchases made by the User. In the event that the Company exceeds the agreed shipping time, the Company is held liable for damages incurred from the delay. However, the Company is not held liable in the event that the Company provides evidence of no intention or negligence.

Article 19 (International Shipping Services)

     The Company provides international shipping services for purchased goods via the overseas shipping network in partnership with the Company. The process for international shipment is as stated in the following clauses.
1. Domestic Shipping Stage: The product purchased by User is shipped to the Company’s Global Online Center at Gimpo.
2. International Shipping Stage: The product is then shipped from the Gimpo Global Online Center and is delivered to the recipient via the overseas shipping network.

     For international shipments, purchase contracts may be terminated at any time during the Pending Shipment status. For any orders in transit, returns due to change of mind are accepted up to the Domestic Shipping Stage. Once the product is in the International Shipping Stage, returns and exchanges are not accepted, with the exception of cases approved by the Company after delivery is complete.

     Users who wish to receive the Company’s approval for a return request must provide objective evidence to prove the product defect or other acceptable reason for return. Once defects are proved, the Company will take responsibility for all shipping costs incurred in the relevant return.

     Customs duties and taxes that are levied by the destination country as a result of international shipping are the recipient’s responsibilities.

     International shipments are processed at customs upon arrival in the destination country, and Users acknowledge that this may result in a delay in expected delivery date.

     Once the reason for return is approved by the Company (once evidence of defect, etc. is submitted), the User must contact the international shipping customer service center, return the product though a local overseas shipping courier, and provide documentation to the Company proving the return shipping costs.

     Should the shipment be refused by the recipient, the User is responsible for initial shipping fees, as well as all other costs incurred during return shipment. Such costs will be deducted from the refund.

Article 20 (Refunds)

In the event that the Company is not able to provide Goods, etc. purchased by the User due to reasons such as insufficient stock, the Company shall promptly inform the User and issue a refund or take appropriate measures for refund within 3 business days of payment.

Article 21 (Right to Terminate)

     A User who has established a purchase contact for Goods, etc. with the Company may request to cancel the order within 7 days of the effective date of contract (if the Goods, etc. are provided later than the effective date, the date of delivery or the date of the start of delivery is taken into account). However, if the terms for cancellation are stated differently in the Act on the Consumer Protection in Electronic Commerce, etc., the relevant regulations are to be followed. If the Company has set a different cancellation period and has notified the User in advance, the User may cancel the order within the period determined by the Company.

     The User may not request a return or exchange for items that fall under any of the following clauses.
1. The item is destroyed or damaged due to reasons for which the User is held responsible (with the exception of packaging being damaged in order to inspect the contents of goods).
2. The value of the item is significantly decreased due to full or partial consumption by the User.
3. The value of the item is significantly decreased due to passage of time and is deemed unsuitable for resale.
4. An item that can be reproduced into an item of the same quality, of which the original item packaging is damaged.
5. Services or digital contents stipulated under Article 2, Section 5 of the Framework Act on the Promotion of Culture Industries (with the exception of divisible services or divisible digital contents not stipulated).
6. The Company has notified the User of restrictions to cancellation in advance due to foreseeable and irrevocable damages that may occur from cancellation, and has obtained consent.

     Regarding Clauses 2 and 4 of the foregoing section, in the event that the Company has not clearly notified the restrictions to cancellation or taken appropriate measures such as providing product of usage, restrictions do not take effect.

     Notwithstanding Sections 1 and 2, in the event that the received Goods etc., differ from what is indicated or advertised, or the purchase contract is not executed accordingly, the User may cancel the order within 3 months of delivery and within 30 days of discovery or potential discovery date.

Article 22 (Effects of Termination)

     For returned goods, the Company is obliged to take appropriate measures in issuing a refund within 3 business days of return receipt. In the event that the refund is delayed, the Company is obliged to pay a delay interest rate in accordance to Article 21 of the Enforcement Decree of the Act on the Consumer Protection in Electronic Commerce, etc.

     Regarding refunds, in the event that the User has made payment with credit card or other methods determined by law, the Company shall promptly contact the processor of the relevant payment method to request the suspension or cancellation of billing.

     For cancelled orders, the User is responsible for fees incurred for returning an item. The Company shall not claim damages or penalty charges for cancellation of order. However, in the event that the received Goods etc., differ from what is indicated or advertised, or the purchase contract is not executed accordingly, the Company is responsible for all return costs.

     In the event that the item has already been partially used or consumed, the Company may, within legal boundaries, claim from the User the profits obtained from use or the costs incurred in providing the item.

     Reward Points issued from purchase must be returned in order for the purchase to be cancelled.

     In the event that the User has paid shipping fees at the time of initial delivery, the Company shall clearly indicate who is responsible for the costs in case of cancellation.

Article 23 (Operation of Reward Points and Other Systems)

     The Company can award Reward Points to Users who purchase Goods, etc. or use certain payment methods, the details of which are in accordance with Olive Young Global Mall Reward Point operation policies. Reward Point policies are separately notified and are subject to change following Company circumstances.

     Reward Points can be used like cash to purchase goods from Olive Young Global Mall. Points cannot be redeemed for cash (with certain exceptions such as gift certificates or gift cards), and are available for use starting from 1 point.

     Reward Points expire in the following cases.
1. Registered Customer closes account.
2. Expiration date has come or the conditions for expiring the Reward Point has been met  

     Reward Points used for unlawful profit or malicious transactions can be forfeited or suspended by the Company.

Article 24 (Relationship Between Mall” and Linked Mall”)

     If an online store is connected to another online store via hyperlink (hyperlinks include text, images, video, etc.), the former is referred to as “Mall” (website) and the latter is referred to as “Linked Mall” (website).

     The Mall” is not responsible for the goods provided by the Linked Mall” nor for transactions held between the Linked Mall” and User, provided that the disclaimer is disclosed on the initial page of the Linked Mall” or as a pop-up window at the time the hyperlink is clicked.

Article 25 (Damages)

For any damages resulting from either party violating this Agreement or relevant laws, the party responsible is obliged to indemnify the damaged party.

Article 26 (Exemption of Liability)

     The Company shall not be held liable for damages for which the User is responsible.

     In regards to information, data, or facts posted by a User or third party, the Company does not guarantee and is not responsible for the completeness, safety, appropriateness, legitimateness (no violation of third party right) of such information and intentions of the User or third parties to transact.

     The Company is not responsible for damages that arise from the inability to provide Services due to force majeure such as natural disasters.

     If the Company provides Services in partnership with an affiliate website, the Company is not held liable for any damages that arise from the services provided by the affiliate website.

Article 27 (Applicable Laws and Jurisdiction for Disputes)

     This Agreement and Services shall be governed, construed and performed by the laws of the Republic of Korea.

     Both the Company and User are obliged to make every effort in amicably settling disputes that arise in regards to Services.

     Any dispute arising between Company and User arising out of or in connection with the Agreement or Services, shall be resolved in accordance with the procedures set out in the Civil Procedure Act of Republic of Korea.

Attachment

Article 1 (Effective Date)

1.      This Agreement takes effect from June 10, 2019.

I have read and agree to the user agreement.

Privacy Policy (required)

To protect your personal information, CJ Olive Networks Co., Ltd. Olive Young (hereafter, ‘Olive Young’) complies with any applicable law such as Personal Information Protection Act (PIPA) and The Act on Promotion of Information and communications Network Utilization and Information Protection, etc..

Olive Young strives to prevent the leakage and damage of your personal information.

Article 1 (Purpose of Collecting and Processing Personal Information)

Article 5 (Retention, Processing Period, and Disposal of Personal Information)

Article 9 (Measures to Protect Personal Information)

Article 2 (Personal Information Olive Young Collects and Methods of Collection)

Article 6 (Your Rights)

Article 10 (Report and Consultation of Intrusion of Personal Information)

Article 3 (Outsourcing of Personal Information Handling)

Article 7 (Personal Information Manager and Team)

Article 11 (Notice and Changes to the Privacy Policy)

Article 4 (Sharing Personal Information with Third Parties)

Article 8 (Refusal and Operation of Cookies)

 

Article 1 (Purpose of Collecting and Processing Personal Information)

1.                Olive Young collects only basic personal information necessary to provide its services, and seeks your consent when collecting additional information for services tailored to your tastes and interests.

If you are a registered user, not providing optional information will not restrict your use of services.

If you are not a registered user, you may refuse to give your consent, in which case you will not able to purchase items at Olive Young.

2.                Olive Young does not collect any sensitive personal information such as your race or ethnicity, religion and philosophical beliefs, country of origin, political opinions, criminal record, medical information, and sexual orientation.

Classification

Purposes

Details

Required

Customer

management

-          To verify your identity for registration, confirm your consent on registration, and prevent dual registration

-          To fulfill legal obligations, suspend services to those who violate the terms and conditions and applicable laws, and restrict malicious use

-          To give notifications and to confirm communication channel to deal with customer service

-          To confirm your request for account registration and withdrawal, and to manage, maintain, fulfill, and settle contracts

-          To provide services to VIP customers

Contract fulfilment and billing for your use of services

-          To acquire accurate transaction information for billing and shipping

-          To deal with your complaints on services

-          To operate the customer service center and enable you to redeem and accumulate reward points

-          To provide refunds and collect payment information for your purchases of goods or services

Optional

Marketing activities and development of new services

-          To provide personalized services, convenience, and benefits

-          To notify you of upcoming events, special offers, etc.

-          To analyze your use of services and marketing trends (individual and group statistics), and develop new services

-          To conduct marketing activities for Olive Young and its affiliates

-          To send periodical newsletters

-          To promote services and products offered by Olive Young or its affiliates

-          To provide information on promotions and opportunities for participation (via text message, e-mail, direct message, social media account, etc.), send URLs for app installation, etc.

Use of other services

-          To host events on the Olive Young website and on social media

-          Report to Cyber Audit Office: to report to the cyber audit office, confirm reports, and receive results after resolution

Other

Information collected/generated during use of services or business processing

-          To analyze your interests and patterns of use for marketing campaigns, and conduct statistical analysis and research to develop services

-          To prepare for intrusion of personal information and preserve records for customer dispute resolution

-          To proceed with payment for your purchase

 

Article 2 (Personal Information Olive Young Collects and Methods of Collection)

Olive Young collects the following personal information.

Classification

Methods

Collected/Processed Information

Required

When you register

(at Olive Young online)

Password, E-mail Address

When you purchase an item at Olive Young online

-                    Shipping Information: Name, Contact No., Address

-                    Payment Information

1)        When you pay by credit card: IP Address, Payment Information such as Credit Card No.

2)        When you pay via a payment gateway: IP Address, Payment Information such as Credit Card No.

 

When you purchase as a guest

-                    Shipping Information: Name, Contact No., Address, E-mail Address, Guest Password

-                    Payment Information

1)        When you pay by credit card: IP Address, Payment Information such as Credit Card No.

2)        2) When you pay via a payment gateway: IP Address, Payment Information such as Credit Card No.

Optional

When you agree to the use of your information for marketing activities

Name, Mobile No., Address, E-mail Address, Age Group, Date of Birth, Gender, Your Purchase/Service/Channel Usage History

When you participate in an event

Name, Mobile No., Address, E-mail Address

When you participate in an event via social media

Social Media ID, Social Media Nickname, Social Media Profile Picture

(*Facebook, Twitter, Google+, Instagram, YouTube)

When you report

to the cyber audit office

Name, E-mail Address, Contact No.

When you enable notifications for Olive Young app

Device Tokens

Other

Information collected/generated during use of services or business processing

-                      Service Usage History (Usage Time and Purchase History of Items and Services)

-                      History of Payment/Account Suspension/Visits, IP Address, Cookies, Event Participant URL

-                      Device Information (Type, OS Version Number, Model No.) (*Device identification information is not collected.)

 (* Olive Young seeks your consent for optional information collected when you participate in an event, make an inquiry, and use specific services.)

 

Article 3 (Outsourcing of Personal Information Handling)

Olive Young outsources certain services to the following companies. In accordance with applicable laws, essential terms and conditions are stipulated in contract with the entrusted companies to safeguard your personal information.

Company Name (Service Provider)

Entrusted Services

CJ Logistics Corporation

Collecting Shipping Information and Shipping Purchased Products & Giveaways for Events

ePost (EMS)

Collecting Shipping Information and Shipping Purchased Products & Giveaways for Events

K-Packet

Collecting Shipping Information and Shipping Purchased Products & Giveaways for Events

Cafe24

Customer Service Operation & Customer Consultation, Market Research

eXimbay

Payment Processing

 

Article 4 (Sharing Personal Information with Third Parties)

1.                Olive Young processes your personal information only for the reasons specified on ‘Purpose of Collecting and Processing Personal Information’ and does not use the information or share with third parties for any other purpose.

2.                However, your personal information can be shared for the following reasons:

1)      When you give your consent.

2)      When it is necessary to proceed with payment for service provision.

3)      When personal information is shared in an unidentifiable form for statistics, academic, and market research.

4)      When it is required by any applicable law.

5)      When it is required by investigating authorities for investigation in compliance with any applicable law.

 

Article 5 (Retention, Processing Period, and Disposal of Personal Information)

1.                Once the purpose of collection is fulfilled, your personal information is immediately disposed of by Olive Young. However, if longer retention is required by any applicable law or you agree to extended retention and processing period of your information, the data is securely stored and used only for the intended purposes.

1)              If longer retention and processing period are required by applicable laws (not limited to followings).

-                        Record of Contracts and Subscription Withdrawal: 5 Years

-                        Record of Payment and Provision of Goods: 5 Years

-                        Record of Customer Complaint and Dispute Resolution: 3 Years

-                        Date and Time of Visit: 3 Months (Excluding the date and time of your last visit to confirm the period of service)

2)              To minimize any loss or damages from repetitious account withdrawal and re-registration and to enable you to reactivate your account as required, your data is retained for 30 days after your account is withdrawn.

3)              In compliance with Articles 29 and 16 of ‘the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.’, the personal information of an account with no log in activity for more than one year is transferred to a separate database storage.

-                        Service Usage History: Accumulated and Redeemed Reward Points, Sign-In

-                        You are notified of the estimated date and the relevant personal information 30 days before data transfer and separate storage.

-                        The disabled account is reactivated when you resume the use of services, redeem and accumulate reward points, and sign in into Olive Young online.

4)              Valid commercial credit (such as reward points) is retained until it expires.

2.                Your information is disposed of or deleted by the following methods depending on its form.

1)              Personal information stored on paper is shredded or incinerated.

2)              Electronically stored personal information is securely disposed of and is not retrievable.

 

Article 6 (Your Rights as a Registered User)

1.                Registered customers can always view, revise, and request their personal information.

1)              Personal Information Inquiry and Revision

Team: Digital Global Business Team

Inquiry: Customer Service Center

Via e-mail

Via Olive Young online

 

oycs@oliveyoung.com

+1-800-523-6115

 

-                        Contact No., E-mail Address, Password: My Account > My Profile > Edit My Profile

-                        Contact the customer service center or specified team above.

2)              When you make a request to correct erroneous information on your profile, the relevant personal information will not be used or provided until corrections are applied. In case incorrect information is provided to third parties, Olive Young will immediately notify them of the correct information and instruct them to apply to their services.

2.                You can always withdraw your consent to the Privacy Policy on collecting, processing, and sharing your personal information.

When you close your account, Olive Young will immediately take any necessary action such as prompt disposal of personal information.

-                        To close your account: My Account > My Profile > Close Account

3.                Notwithstanding Articles 1 and 2 above, requests to view or correct your personal information may be restricted for the following reasons.

1)              In case of threats to the life, rights, interests, or assets of you or a third party

2)              In case of significant disruptions to the service providers

3)              In case of breaches of applicable laws

 

Article 7 (Personal Information Manager and Team)

To protect your personal information and deal with any relevant issues, Olive Young has designated an officer in order to protect your personal information. Feel free to contact us with any inquiries regarding personal information. The officer will immediately and sincerely reply to your inquiries.

Personal Information Protection Officer

Team: Information Security Team

Position

Name

Contact Number

E-mail Address

Strategic Support Division

BAE Eun

+1-800-523-6115

oycs@oliveyoung.com

 

Article 8 (Refusal and Operation of Cookies)

1.                Olive Young uses collected ‘cookies’ to provide a more personalized experience on the website.

Cookies are small text files sent to your browser by the web server you visit and stored in the hard disk of your device (such as your desktop, smartphone, tablet PC, etc.) when you use services on Olive Young’s website or mobile app. Cookies identify the device you are using but not you as an individual..

2.                The data collected by cookies can be used for the following purposes:

1)              To analyze the frequency and time of your visits, figure out your interests and patterns of use, and target your visits and events you participate in

2)              To track your most viewed items and provide services tailored to your interests for a more personalized experience on the website

3)              To analyze customer behavior for service improvement initiatives

3.                You have a right to accept or disable cookies. You can accept all cookies, choose to be notified every time a cookie is issued, or disable all cookies. However, you may not be able to use and receive certain services when you disable cookies.

1)              How to accept or disable cookies (Internet Explorer)

                Go to ‘Tools’ and select ‘Internet Options’

                Select the ‘Privacy’ tab

                Click ‘Advanced’

                Control cookies

2)              How to view installed cookies (Internet Explorer)

                Go to ‘Tools’ and select ‘Internet Options’

                Select the ‘General’ tab and click ‘Settings’ under ‘Browsing History’

                Click ‘View Files’

4.                Cookies expire when you close the browser or sign out.

 

Article 9 (Measures to Protect Personal Information)

Olive Young establishes the following technical/organizational measures to ensure the security of your personal information and prevent the loss, leakage, theft, and damage of your personal information due to cyberattack.

1.                Technical Measures

-                        Your personal information is protected by your password. Important personal data and your password are encrypted before storage.

-                        To prevent any damage from computer viruses and intrusion of personal information, vaccine programs are employed and updated on a regular basis.

-                        Encryption algorithms are used to safely transfer your personal data over networks.

-                        To prevent the leakage of your personal information due to cyberattack and to detect illegal intrusion, vulnerability assessments are conducted on a regular basis and intrusion detection systems are installed.

2.                Organizational Measures

-                        The number of individuals who deal with personal information is limited to a minimum extent and periodic trainings are provided to the relevant employees.

-                        The authority to access personal data is provided in accordance to the procedures of the personal information processing system and is periodically examined and withdrawn if needed.

-                        Internal procedures are established to conduct inspections on compliance with the Privacy Policy.

-                        Olive Young manages and supervises the entrusted companies that process your personal data.

 

Article 10 (Report and Consultation of Intrusion of Personal Information)

You may be assisted by the following organizations in case you need to consult or report any violation of use of personal information.

KISA

Personal Information Dispute Mediation Committee

Cyber Crime Investigation, Supreme Prosecutors’ Office

National Police Agency Cyber Bureau

 (+82) 118
privacy.kisa.or.kr

(+82) 1833-6972
www.kopico.go.kr

 (+82) 1301
www.spo.go.kr

 (+82) 182
cyberbureau.police.go.kr

 

Article 11 (Notice and Changes to the Privacy Policy)

The privacy policy stated above may be revised in compliance with government policies, applicable laws, and due to the security system update, and we will put out a notification online of all changes such as the addition, removal, or amendment of privacy policy with the reasons.
(Privacy Policy v.1.0 (Published on June 10th, 2019))

 

I have read and agree to the privacy policy.

Sharing Information with Third Parties(optional)

아래 내용의 동의 여부는 회원가입에 영향을 미치지 않습니다. 단, 동의 거부시 서비스 이용에 제한이 있을 수 있습니다.

- 제공 받는 자 :

- 제공 항목 :

- 제공 목적 :

- 보유 및 이용기간 :

Do you agree to share your personal information with third parties?

Entrusting Personal Information (optional)

Consent to entrust handling of personal information

You can choose whether or not to consent to these terms.

However, disagreeing or withdrawing your consent may limit the services we are able to provide to you.

- Trustee :

- Trustee’s Duties :

Do you agree to the policies on entrusting your personal information?

Agree to receive shopping information (optional)

You can receive discount coupons, benefits, events, new arrivals, and other valuable information from the shopping mall via Text or Email.

However, some information will be sent without your agreement such as order/payment status and policy related articles.

You can join the membership without agreeing to the optional categories, and update your status anytime at Edit Profile page once you join the membership.

  • Do you agree to receive SMS?
  • Do you agree to receive e-mails?

Confirm Registration Information

In order to complete your registration, please confirm your account information and click “Register”.

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