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Reward points are issued within 14 days of delivery.
If you did not receive any reward points within 14 days of delivery, submit a private inquiry and we will promptly assist you.
Used coupons that have not yet expired will be issued back to you after cancellation or refund.
Used coupon cannot be reissued even if the item was partiallycancelled and refunded.
Coupons that have exceeded the expiration date will not be issued again.
We accept international credit cards.
You cannot change the option of an order that has already been placed. To change option, please cancel your current order and place a new one.
Purchased items will be deleted from Cart.
If an item you didn't purchase disappeared from your Cart, 30 days may have passed since you added it to Cart.
Items are automatically deleted from your Cart after 30 days. (The same rule applies for out-of-stock items.)
Item price may change if you keep an item too long. Pleasecheck the final price again when you check out.
Purchased items will be deleted from Wish List.
If an item you didn't purchase disappeared from your Wish List, 30 days may have passed since you added it to Wish List.
Items are automatically deleted from your Wish List after 30 days. (The same rule applies for out-of-stock items.)
Items are saved in Cart for 30 days.
Yes, you can. Please note that guests cannot receive reward points for their purchases at any time.
Since the Pending Shipment status is updated at the same time as dispatch, cancellations are unfortunately not accepted at this stage.
Cancellation is only possible during [preparing productsstatus].
Cancellation is not possible once your order changes to preparing shipment.
You can view order details at My Account or via the confirmation email sent to you.
Free gifts are limited in quantity and may not be available at the time of shipment.
PLEASE SELECT THE DESTINATION COUNTRY AND LANGUAGE :
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